Microsoft Entra External ID vs OneLogin by One Identity comparison

Microsoft Entra External ID vs. OneLogin by One Identity

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Entra External ID

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

13th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Customer Identity and Access Management (CIAM) (7th), Microsoft Security Suite (26th)

OneLogin by One Identity

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

10th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (9th), User Provisioning Software (6th), Identity Management (IM) (11th), Access Management (8th)

Mindshare comparison

As of May 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 1.8%, up from 1.0% compared to the previous year. The mindshare of OneLogin by One Identity is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

Corrado Vigano

Sales Manager - Program Manger at Altitudo srl

Solution integrates well with existing systems while being easy to use

The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.

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Pete Snell

IT Director at Florida State College at Jacksonivlle

Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism

We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."

"The most valuable feature for me is the firewall capabilities."

"It's quite easy to manage and monitor."

"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."

"The most valuable feature for me is the firewall capabilities."

"I have not encountered any stability issues with Microsoft Entra External ID."

"The single sign-on access is the most useful feature we use."

"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."

More Microsoft Entra External ID pros

"The solution's ability to save and manage of all my passwords is great."

"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."

"Simplicity is the most valuable part of OneLogin."

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"It's super useful to have a single pane of glass when it comes to access management."

"The directory integration and SCIM provisioning are probably the best features compared to competitors."

"The most valuable feature is the ease with which we can manage the sign-on feature."

"Documentation."

More OneLogin by One Identity pros

Cons

"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."

"The cost is very high."

"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."

"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."

"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."

"Technical support needs improvement."

"I would like to see faster synchronization."

"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."

More Microsoft Entra External ID cons

"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."

"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."

"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."

"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."

"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."

"The tool must be made more robust."

"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."

"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."

More OneLogin by One Identity cons

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

"Surprisingly expensive given the price of on-premise solutions."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"The pricing and licensing are reasonable. It is much cheaper than other products."

"The price of the licensing is fine."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

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850,491 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Computer Software Company

24%

Financial Services Firm

Retailer

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?

The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.

What needs improvement with Microsoft Entra External ID?

Some areas where Microsoft Entra External ID could improve include cost and enhanced security for integration with federated logins like LinkedIn and Gmail.

What is your primary use case for Microsoft Entra External ID?

I am working on a project for a university where we are trying to create a digital twin of a coral reef restoration project in Saudi Arabia. This involves using a big data platform and developing a...

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

What needs improvement with OneLogin by One Identity?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...

What is your primary use case for OneLogin by One Identity?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

Auth0 vs Microsoft Entra External ID

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Product Reports

Microsoft Entra External ID

Download Microsoft Entra External ID product report

OneLogin by One Identity

Download OneLogin by One Identity product report

Also Known As

Azure Active Directory External Identities

OneLogin, OneLogin Workforce Identity

Overview

Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.

Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners, distributors, suppliers, or vendors, you can share your resources and define how your internal users can access external organizations. If you're a developer creating consumer-facing apps, you can manage your customers' identity experiences.

With External ID, external users can "bring their own identities." Whether they have a corporate or government-issued digital identity, or an unmanaged social identity like Google or Facebook, they can use their own credentials to sign in. The external user’s identity provider manages their identity, and you manage access to your apps with Entra ID or Entra External ID to keep your resources protected.

The following capabilities make up External ID:

B2B collaboration - Collaborate with external users by letting them use their preferred identity to sign in to your Microsoft applications or other enterprise applications (SaaS apps, custom-developed apps, etc.). B2B collaboration users are represented in your directory, typically as guest users.
B2B direct connect - Establish a mutual, two-way trust with another Azure AD organization for seamless collaboration. B2B direct connect currently supports Teams shared channels, enabling external users to access your resources from within their home instances of Teams. B2B direct connect users aren't represented in your directory, but they're visible from within the Teams shared channel and can be monitored in Teams admin center reports.
Azure AD B2C - Publish modern SaaS apps or custom-developed apps (excluding Microsoft apps) to consumers and customers, while using Azure AD B2C for identity and access management.

Microsoft

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

One Identity

Sample Customers

Information Not Available

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Microsoft Entra External ID vs. OneLogin by One Identity