Find out in this report how the two Microsoft Security Suite solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Companies can leverage it for setting up external identities without needing to develop their own solutions.
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
The documentation is very thorough, reducing the need for support.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly.
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
It is straightforward since it scans everything, covering all aspects needed in our operations.
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
The stability of this solution is very good.
I have not encountered any stability issues with Microsoft Entra External ID.
Unless such major incidents occur, it is stable and reliable.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
It is reliable and I can depend on it.
In terms of latency, stability is not an issue.
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
The speed and accessibility, particularly in the user interface, require significant work.
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
EID unifies workforce users with external business partners, which is a very strong feature.
Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company.
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.
Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners, distributors, suppliers, or vendors, you can share your resources and define how your internal users can access external organizations. If you're a developer creating consumer-facing apps, you can manage your customers' identity experiences.
With External ID, external users can "bring their own identities." Whether they have a corporate or government-issued digital identity, or an unmanaged social identity like Google or Facebook, they can use their own credentials to sign in. The external user’s identity provider manages their identity, and you manage access to your apps with Entra ID or Entra External ID to keep your resources protected.
The following capabilities make up External ID:
Microsoft Purview Compliance Manager is a feature in the Microsoft 365 compliance center that helps you manage your organization’s compliance requirements with greater ease and convenience. Compliance Manager can help you throughout your compliance journey, from taking inventory of your data protection risks to managing the complexities of implementing controls, staying current with regulations and certifications, and reporting to auditors.
To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.
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