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Microsoft Dynamics 365 Business Central vs Oracle Fusion Cloud ERP comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
ROI starts after six months with automation improving efficiency and productivity, though not all achieve immediate returns.
Sentiment score
5.1
Organizations report a 2.5 to 5-year ROI with Oracle Fusion Cloud ERP, highlighting value despite initial costs.
Now, with Microsoft Dynamics 365 Business Central, students register for their own courses, and the system either permits or rejects their registrations based on whether they meet the prerequisites.
Examinations Manager at Northrise University
Automation makes it very easy for us, as that is a time-saving task for us.
VP Sales at Zelite Solution
Recently, major banks and companies are moving to Fusion because of its value.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Customer Service

Sentiment score
4.2
Microsoft Dynamics 365 Business Central support is generally good, with effective local partners despite some regional inconsistency and complex issue difficulties.
Sentiment score
3.4
Oracle Fusion Cloud ERP's customer service is improving but faces challenges with complex issues and requires enhanced prioritization and expertise.
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
I would rate the customer support of Microsoft Dynamics 365 Business Central a perfect 10 out of 10.
Examinations Manager at Northrise University
The quality of service providers varies by region, causing delays in resolutions.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Scalability Issues

Sentiment score
6.8
Microsoft Dynamics 365 Business Central is scalable for SMEs, customizable, but may encounter performance issues beyond 200 users.
Sentiment score
6.3
Oracle Fusion Cloud ERP scales well, offering robust integration, flexibility, and effective self-service options for expanding organizations.
Microsoft Dynamics 365 Business Central has proven to be scalable and has been able to grow with our needs.
Examinations Manager at Northrise University
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is highly stable and reliable, with improved performance and high user satisfaction over older versions.
Sentiment score
5.5
Oracle Fusion Cloud ERP offers high stability and efficient data management, with reliable support and minimal system-related issues.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
In my experience, Microsoft Dynamics 365 Business Central has been very stable over the last two years.
Examinations Manager at Northrise University
The solution is very scalable.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Room For Improvement

Microsoft Dynamics 365 Business Central needs improvements in customization, integration, reporting, interface, cost, stability, and training resources.
Oracle Fusion Cloud ERP needs improvements in UI, integration, pricing clarity, security, flexibility, and regional localization for better usability.
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful.
Examinations Manager at Northrise University
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Setup Cost

Microsoft Dynamics 365 Business Central's pricing is complex, with variable costs and added expenses for implementation and customization.
Oracle Fusion Cloud ERP is costly but competitive for larger enterprises; pricing varies by user count and selected modules.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
VP Sales at Zelite Solution
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Valuable Features

Microsoft Dynamics 365 Business Central offers seamless integration, customizable features, and scalable cloud support with strong CRM and workflow capabilities.
Oracle Fusion Cloud ERP combines flexibility, ROI, and usability with robust features, real-time analytics, and seamless integration for enterprise management.
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
The best features Microsoft Dynamics 365 Business Central offers include having everything integrated into one system.
Examinations Manager at Northrise University
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The functionality-wise features or functions of Oracle Fusion Cloud ERP that I find most valuable depend totally on the client.
Senior Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
ERP (5th), Activity Based Costing Software (2nd)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 2.8%, down 6.0% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 21.3% mindshare, up 20.6% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central2.8%
SAP ERP9.0%
SAP S/4HANA6.2%
Other82.0%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Oracle Fusion Cloud ERP21.3%
NetSuite ERP21.1%
SAP S/4HANA Cloud8.8%
Other48.8%
Cloud ERP
 

Featured Reviews

Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
Muhammad Umair Siddiqui - PeerSpot reviewer
Oracle Practice Lead GGC Countries at Jaffer Business Systems
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
7%
Outsourcing Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications...
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
In terms of room for improvement, I believe Oracle can make better enhancements to Oracle Fusion Cloud ERP.
What is your primary use case for Oracle ERP Cloud?
My main use case involves being a data modeler in the data warehousing world, and in order to do the analysis, I should understand the source data. That's the reason I ask for Oracle Fusion Cloud E...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: October 2026.
915,341 professionals have used our research since 2012.