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Microsoft Dynamics 365 Business Central vs Oracle Fusion Cloud ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Microsoft Dynamics 365 Business Central improved efficiency and savings but returns vary, with some experiencing delays up to six months.
Sentiment score
5.1
Organizations report a 2.5 to 5-year ROI with Oracle Fusion Cloud ERP, highlighting value despite initial costs.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
4.1
Microsoft Dynamics 365 Business Central offers responsive customer support, though technical assistance can be slow and sometimes checklist-driven.
Sentiment score
3.4
Oracle Fusion Cloud ERP's customer service is improving but faces challenges with complex issues and requires enhanced prioritization and expertise.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
Microsoft provides real-time support, which makes a big difference compared to SAP.
The quality of service providers varies by region, causing delays in resolutions.
 

Scalability Issues

Sentiment score
7.0
Microsoft Dynamics 365 Business Central is scalable, best with cloud deployment, yet may require alternatives for large implementations.
Sentiment score
6.3
Oracle Fusion Cloud ERP scales well, offering robust integration, flexibility, and effective self-service options for expanding organizations.
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is a stable, reliable platform for diverse, demanding organizational needs with minimal bugs.
Sentiment score
5.5
Oracle Fusion Cloud ERP offers high stability and efficient data management, with reliable support and minimal system-related issues.
For the cloud, we have not faced any downtimes or stability issues.
The solution is very scalable.
 

Room For Improvement

Microsoft Dynamics 365 Business Central faces challenges in pricing, customization, integration, and user experience while needing enhancements in support and management.
Oracle Fusion Cloud ERP needs improvements in UI, integration, pricing clarity, security, flexibility, and regional localization for better usability.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
 

Setup Cost

Microsoft Dynamics 365 Business Central offers cost-effective, flexible pricing, starting at $70-$100 per user, with variable implementation fees.
Oracle Fusion Cloud ERP is costly but competitive for larger enterprises; pricing varies by user count and selected modules.
However, it was very costly due to the numerous integrations we had.
The pricing for Dynamics 365 Business Central is reasonable.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
 

Valuable Features

Microsoft Dynamics 365 Business Central streamlines operations with seamless Microsoft integration, real-time insights, customization, scalability, and global compliance.
Oracle Fusion Cloud ERP combines flexibility, ROI, and usability with robust features, real-time analytics, and seamless integration for enterprise management.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
The functionality-wise features or functions of Oracle Fusion Cloud ERP that I find most valuable depend totally on the client.
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
66
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 6.7%, up 6.3% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 19.1% mindshare, down 34.1% since last year.
ERP
Cloud ERP
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
7%
Retailer
7%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations ...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: July 2025.
865,140 professionals have used our research since 2012.