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Microsoft Copilot Studio vs Zoho Creator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Microsoft Copilot Studio
Ranking in Business Orchestration and Automation Technologies
21st
Average Rating
7.8
Number of Reviews
5
Ranking in other categories
Chatbot Development Platforms (3rd), AI Agent Builders (6th)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
7th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Rapid Application Development Software (8th), Low-Code Development Platforms (7th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Shrikant Pillay. - PeerSpot reviewer
Architect at kyndryl
Has helped automate repetitive tasks and streamline content summarization across teams
For analytics, I prefer using the Power BI platform instead of Microsoft Copilot Studio. When it comes to analytics, though it gives the right insight, the visuals are not of great quality, or sometimes they don't appear at all. For instance, when creating charts of sales on a quarter-on-quarter basis or month-on-month basis in a bar graph or pie chart, Microsoft Copilot Studio doesn't perform adequately. Anything requiring image creation or graphs and plots is not optimal. The graphing features are missing in Microsoft Copilot Studio. Although image creation is available, it lags at times, similar to any other LLM module. When creating content based on graphs or CIO presentations, these features are not developed to a great extent.
VishalKumar7 - PeerSpot reviewer
Zoho Developer at Evoluz Global Solutions
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to learn and easy to deploy. That is the best part compared to the other RPA solutions available in the market. Automation Anywhere is easier than UiPath and Blue Prism."
"Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy."
"The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background."
"It has absolutely been worth it for us and has provided us with good value."
"The features that help us satisfy the needs of the customer to overcome mundane activities using task bots and meta bots are the most valuable along with the rich controls in the control room. The developer team is able to capture all the necessary steps without much hassle with the visual designer and the ability to test each step of automation has helped in delivering error-free automation to our customer."
"Simply tagging variables used in the bot, can provide automated real-time dashboards that are presentable to management showing them a complete view of how the bots are performing."
"For me, the best feature of Automation Anywhere is that it is totally cloud-based. We do not need to set up anything in VMs or other machines. It can directly work on the cloud."
"My impression of the impact on visibility in the automation lifecycle is that we help to standardize the process and become more productive in those activities and visibility."
"We have achieved approximately 60 to 70% productivity gain using Microsoft Copilot Studio."
"Microsoft Copilot Studio has helped enhance my development process quite a lot."
"The integration part in Microsoft Copilot Studio is something I really appreciate because it's very easy to integrate with anything, and the main reason we chose this Studio is its simplicity in developing and building workflows and interconnecting things, especially when it comes to public cloud; life is quite easy."
"Starting with Microsoft Copilot Studio for product projects, especially for POC and MVP, accelerates the creation and demonstration to clients, helping them interact with and understand the solution before discussing further improvements."
"The use case involves intelligent code assistance, UI, UX, and integration parts."
"Zoho Creator helps to maintain the products in development."
"We can create multiple applications simultaneously with it."
"Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator."
"Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"The deployment process is quite straightforward."
"Zoho Creator offers cost-effective, enterprise-grade solutions at simple pricing, unlike competitors such as Salesforce or HubSpot, which can be significantly more expensive for similar functionalities."
"The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality."
 

Cons

"I used document automation about two years ago, however, it did not work as expected at that time, providing results around 70% to 80%. After that, we turned to third-party tools."
"Our tool is a bit slow, as it's a legacy tool. Automation Anywhere is having some issues when running back."
"Automation Anywhere's network has room for improvement."
"If you want to use Chrome then there are three or four additional steps that need to be completed."
"Automation Anywhere is one of the least stable RPA tools out of the top five RPA solutions."
"When it comes to reading email, this solution is unstable and improvements need to be made."
"The error handling command on this solution still needs improvement, especially when compared to other platforms that are doing very well."
"Sometimes, the recorder from Automation Anywhere does not work well and is inaccurate. This should be improved."
"For analytics, I prefer using the Power BI platform instead of Microsoft Copilot Studio."
"The price for Microsoft Copilot Studio can definitely be improved, as small organizations find it very difficult to manage the subscription."
"I feel that the pricing and licensing methods of Microsoft Copilot Studio are not very conducive."
"While Microsoft Copilot Studio can create documents and add information, it does not do so accurately, and this is an area that needs improvement."
"The platform's technical support services need improvement."
"The tech support operates on a ticket-based email response system. Often, by the time they respond, I have already resolved the issue myself."
"Zoho Creator's UX design needs to be improved."
"They still don't have a PDF conversion feature."
"Considering the light amount of users who use this solution to perform basic tasks, the price is a little high."
"Sometimes technical support does not answer our queries."
"I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits."
"Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator."
 

Pricing and Cost Advice

"Subscription for Automation Anywhere (AA) is paid yearly."
"Licensing costs range from $50,000 to $200,000."
"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"Its price is competitive with all other products in the market."
"When I started working on it, it was difficult to obtain a trial version (barrier to entry). Now, they have a Community Edition, which may make it easy to get started."
"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."
"We have saved customers 400% in terms of time saved by implementing this product."
"The cost can be reduced a little for users."
Information not available
"The tool's pricing is flexible."
"We would prefer it if the price went down drastically."
"It is at the bottom end of the price range."
"Zoho Creator started at 800 rupees, about $10 per month."
"I rate the solution an eight out of ten for pricing since it is really cheap."
"Zoho Creator's pricing is fine. It's subscription-based."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
17%
Manufacturing Company
13%
Healthcare Company
7%
Outsourcing Company
7%
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Microsoft Copilot Studio?
While Microsoft Copilot Studio can create documents and add information, it does not do so accurately, and this is an...
What is your primary use case for Microsoft Copilot Studio?
Microsoft Copilot Studio is implemented for different scenarios, including straightforward and common scenarios. Howe...
What advice do you have for others considering Microsoft Copilot Studio?
The predictive analytics features in Microsoft Copilot Studio are rated at the highest level because there is the abi...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consiste...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, an...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Microsoft Copilot Studio vs. Zoho Creator and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.