We performed a comparison between OpenText SiteScope and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"Infrastructure monitoring is the most valuable feature."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"For the system environment, SiteScope can be useful."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"Has a simple setup. It can be up and running within hours."
"The solution allows easy gathering and ingestion of the data."
"The ability to quickly search logs, performance data, and other inputs has helped tremendously with troubleshooting."
"Splunk's schema on demand is incredibly useful. I do not have to worry about what my users will need when we onboard their data."
"It is a one stop shop as a full monitoring and alerting solution for operations and application analysis for most of our back-end systems."
"The product is good, it satisfies our customers."
"The best part of Splunk Enterprise Security is its customizable settings."
"Three features stand out for me: the SDK for writing Python, the customizable and adaptable diagnostic dashboard, and the optimizer for collecting data."
"Low barrier to start searching with the ability to normalize data on the fly."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"It may lack some features other products in the category have like more detailed transaction tracking."
"More out of the box Cloud integration and capabilities."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"They should provide more templates for new vendor devices."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Splunk is more expensive than other solutions."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"The Web Application Firewall will send you too much information because it's more dedicated to security than a normal firewall."
"We find that the maintenance process could be a lot better."
"The difficult part is related to integration with sources of data that are used to create the logs as this depends on the infrastructure of the client."
"It could be more user friendly, in terms of the end-user experience."
"Its setup is a little bit complex for a distributed environment. Their support can also be better. If we miss the response for more than a week, they usually close the case. Sometimes, it can take us more than a week to reply."
"I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. OpenText SiteScope is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and Azure Monitor, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our OpenText SiteScope vs. Splunk Enterprise Security report.
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