OpenText Robotic Process Automation vs UiPath Platform comparison

OpenText and UiPath are both solutions in the Robotic Process Automation (RPA) category. OpenText is ranked #38, while UiPath is ranked #1 with an average rating of 8.6. OpenText holds a 0.5% mindshare in RPA, compared to UiPath’s 17.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 98% of UiPath users who would recommend it.

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Executive SummaryUpdated on Oct 20, 2025

UiPath Platform and OpenText Robotic Process Automation are significant players in the automation industry. UiPath appears to have an advantage with its ease of deployment and cost-effectiveness.

Features: UiPath is known for advanced process automation, intelligent data handling, and extensive integration options. It supports automated workflows across various industries. OpenText emphasizes content management, security, and compliance, excelling in automating document-centric processes.

Ease of Deployment and Customer Service: UiPath offers a straightforward deployment model and robust customer support, facilitating quick implementation. OpenText provides detailed deployment with comprehensive documentation, benefiting from thoroughness but requiring more technical understanding.

Pricing and ROI: UiPath presents competitive pricing with excellent ROI, attributed to lower setup costs and rapid implementation. OpenText may have higher upfront costs; however, its comprehensive features justify the investment with potential long-term returns.

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: September 2025).

Buyer's Guide

Robotic Process Automation (RPA)

September 2025

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Helped 872,098 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.5%, up from 0.3% compared to the previous year. The mindshare of UiPath Platform is 17.9%, down from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
UiPath Platform	17.9%
Automate	2.0%
OpenText Robotic Process Automation	0.5%
Other	79.6%

Robotic Process Automation (RPA)

Featured Reviews

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Kyle Grimm

Automation Developer at Worthington Industries

Desktop development has become faster and improves automation results

My thoughts on UiPath Platform's user community suggest that a lot of content seems outdated and old now that gets referenced. The community experience for the AI is limited because putting the error codes into the community search field doesn't return many results. However, a lot of information from pre-AI, before 2022, is still accurate and helpful, but the cutting-edge content just isn't in the community yet. There should be better training on UiPath Platform. I wish I could search UiPath IXP training and have a course pull up as the first result without having to dig through a bunch of links, dead-end links, and random things. Easier access for training would be ideal.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Web scraping is quite good since it offers a lot of possibilities."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The product effectively handles all the tasks we require."

More Automate pros

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"Transformational processes are well managed, including exceptions, so that adds to the stability. Also, you can scale out from one bot to tens of thousands, so automation is quite easy with UiPath."

"The OCR technology within this solution has been most valuable. We are able to scan handwritten documents and scrape their contents to be captured with in the system."

"This solution saves us time in all areas."

"It is great for automation. It can reduce the time needed for the entire work assignment, freeing up time for something more exciting."

"The Orchestrator feature of UiPath Platform is really nice, being able to set up multiple robots and have Orchestrator control those, send jobs when they're available, and so on."

"The Automation Cloud service helped decrease time to value. Rather than focusing on infrastructure, our focus is purely on finely automating our computers and development."

"UiPath's most valuable features are the UI library and object repository, which speed up the development."

"I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning."

More UiPath Platform pros

Cons

"The user interface could be slightly enhanced to make it more modern."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"It's possible that they could use a stronger community for seeking guidance and help."

"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

More Automate cons

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"So far, we are just about breaking even with UiPath Platform. We have had UiPath Platform for about a year; we are coming up on our renewal."

"Previous Orchestrator versions were very user-friendly for the admins and the users, but the new Orchestrator is a bit advanced. If they could reduce its complexity, to something more like what it used to be like, it would be better."

"Their licensing is poorly constructed. It's too complicated and not well thought out. They also outsourced their support model, which sadly has become less friendly and more automated."

"The solution's OCR engine is lagging behind Power Automate a bit."

"The forum's a great place, however, for a new person, it was better some years ago. It's grown so fast, and it's not that as nimble. Previously, if you asked questions and the response time was quicker."

"Sometimes, UiPath support is like a lottery. They have many intelligent people who can get you what you need, but it depends on whether the person you're assigned knows the solution. It might be that they have so many customers and not enough staff. The ticket response times can be pretty slow."

"I think in the Studio, as in building automations, it takes a lot of clicks and there's a lot of options and I think sometimes there's just too much. It should be more simplified on the user interface."

"I would like it to better handle updates from other systems, whether it's SAP or a website. That's the thing that we struggle with. Anytime a system changes, we have to go in and modify the code."

More UiPath Platform cons

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It comes with a package that costs approximately $20,000 USD per year."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

More Automate pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

"I hope in the future the costing will be trimmed down, especially on Studio."

"The pricing is very expensive, making it challenging to continue using UiPath when competitors like Microsoft offer cheaper alternatives like Power Automate. Why continue to use UiPath when you're paying three to five times more?"

"No matter how much you complain about the price of a SaaS product, it's still cheaper than building your own data center and other infrastructure. That's my perspective as someone who works for a company that does digital transformation. The price is cheaper than building and deploying your own solutions."

"Over and above the subscription fees, we're paying probably $51,000 a year right now."

"In one case, I had the prices in front of me, and it was not expensive for the service it was providing."

"It's fairly priced. It's not too costly, and it's also not too cheap. When you bundle it with the UiPath Academy courses and the great community that they have, it is worth the price."

"I rate UiPath a five out of ten for affordability. UiPath costs a bit more than other tools like Blue Prism and Automation Anywhere."

"The solution's pricing is reasonable and lower than its competitors."

More UiPath Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Performing Arts

No data available

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	5

No data available

By reviewers
Company Size	Count
Small Business	240
Midsize Enterprise	144
Large Enterprise	661

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating proje...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing for Automate is affordable, even for a small organization, and it's well-packed and affordable.

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Ask a question

Earn 20 points

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Nintex RPA vs Automate

Compared 15% of the time

Microsoft Power Automate vs Automate

Compared 14% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 7% of the time

More Automate Competitors

Blue Prism vs OpenText Robotic Process Automation

Compared 38% of the time

More OpenText Robotic Process Automation Competitors

Microsoft Power Automate vs UiPath Platform

Compared 18% of the time

Blue Prism vs UiPath Platform

Compared 11% of the time

Automation Anywhere vs UiPath Platform

Compared 10% of the time

Pega Robotic Process Automation vs UiPath Platform

Compared 5% of the time

WorkFusion vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Automate

October 2025

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Buyer's Guide

Robotic Process Automation (RPA)

September 2025

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Buyer's Guide

UiPath Platform

October 2025

Download UiPath Platform product report

Also Known As

HelpSystems Automate, Automate

Micro Focus Robotic Process Automation, Micro Focus RPA

UiPath Maestro, UiPath Apps, UiPath Agent Builder

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.

OpenText

UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.

UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.

What are the key features of UiPath Platform?

Drag-and-Drop Functionality: Allows users to design workflows easily without extensive technical skills.
Orchestrator: Enhances task management and enables scalable automation.
AI and Document Understanding: Improves data accuracy and minimizes errors.
System Integration: Offers seamless integration with SAP, CRM, Oracle, and more.
Active Community and Training: UiPath Academy provides resources for skill development.

What benefits should users look for in reviews?

Increased Efficiency: Reduction in manual workloads through automation of repetitive tasks.
Improved Accuracy: Enhanced data handling capabilities reduce errors.
Productivity Boost: Supports both attended and unattended automations to streamline operations.
Scalability: Ability to handle growing automation demands efficiently.
Integration Benefits: Easy integration with enterprise systems for streamlined operations.

UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

Robotic Process Automation (RPA)

September 2025

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