We performed a comparison between OpenText Real User Monitoring and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"Very easy to implement."
"The technical support is good at resolving issues."
"The most valuable feature is application performance monitoring."
"Real User Monitor has improved our productivity."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The reporting feature is good for us."
"If I need to integrate devices for logs, it is easier with Splunk. We can integrate different applications, network devices, and databases. It is also very rich in documents. It is the best."
"You can integrate Splunk with third-party security automation solutions and set rules for automatic response."
"We saw the granularity that we could get from Splunk far exceeded what we already had. We had the ability to have our security team really focus on the platform and stay within the platform, but they could correlate with a variety of other stakeholders, and our stakeholders were growing."
"It can log more logs than other solutions. It's a good way to troubleshoot problems."
"The alerts are very effective."
"It allows the centralization of data and makes possible new sorts of correlations that were previously impossible using traditional SIEMs such as ArcSight or QRadar."
"UBA, User Behavior Analytics, is a key feature."
"Support is quick and competent."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"We would like to see support for non-Windows environments."
"Some issues with login errors."
"If it could be made available as a service, this would be much better than as a product."
"There is improvement needed when importing from some types of data sources."
"I feel as though a major focus of upcoming releases should be set on Machine Learning, Predictive Analytics, and I would enjoy to see more security focused add-ons and apps developed by the vendor."
"Some of the terminology can be confusing, even for seasoned vets. Renaming components at this point would be a serious undertaking. However, it might be beneficial in the long run."
"I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier."
"Make it easy to use and the cost cheaper. This will help all organisations to implement Splunk."
"Not even Splunk's support guy, who came to our firm, could help with defining proper role management."
"Splunk does not provide any default threat intelligence like Microsoft Sentinel, but you can integrate any third-party threat intelligence with Splunk. By default, no threat intelligence suite is there, whereas, with IBM QRadar or Microsoft Sentinel, the default feature of threat intelligence is there. It is free. If Splunk can provide a default threat intelligence suite, it would be better."
More OpenText Real User Monitoring Pricing and Cost Advice →
OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 235 reviews. OpenText Real User Monitoring is rated 6.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our OpenText Real User Monitoring vs. Splunk Enterprise Security report.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.