We performed a comparison between OpenText Operations Bridge and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The preloaded rules and ways to monitor your systems are a must."
"The Performance Manager provides great insight into our systems' performance."
"The most valuable feature is that everything can be consolidated into one dashboard."
"You can create an application topology that shows relationships between different components."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"Flexible dashboard with the availability of widgets."
"It's a very good product overall."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"Most features work fine."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"Predictive analysis is a valued feature."
"The technical support is fantastic, and they are fast to respond."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The pricing is a bit expensive for smaller companies."
"Implementation could be improved."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"Automation is currently quite complex and needs to be improved."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"OpsRamp cannot be scaled for big and large company deployments."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while OpsRamp is ranked 4th in Event Monitoring with 10 reviews. OpenText Operations Bridge is rated 7.8, while OpsRamp is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". OpenText Operations Bridge is most compared with SCOM, BMC Helix Monitor, Splunk Enterprise Security, IBM Tivoli NetCool OMNIbus and IDERA SQL Diagnostic Manager for SQL Server, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and New Relic. See our OpenText Operations Bridge vs. OpsRamp report.
See our list of best Event Monitoring vendors.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.