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MHR iTrent vs ZingHR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (15th)
ZingHR
Ranking in Cloud HCM
22nd
Average Rating
6.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Cloud HCM category, the mindshare of MHR iTrent is 0.7%, up from 0.6% compared to the previous year. The mindshare of ZingHR is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Debapratim  Guha - PeerSpot reviewer
A cloud-oriented HRMS that needs to be more flexible and improve offline support
We use ZingHR as a human resource management system. It helps us manage recruitment, generate offer letters, and maintain employee database and attendance.  The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help.  ZingHR is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"The most valuable feature of ZingHR is the data bulk uploading and downloading."
"The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"ZingHR could improve by giving administration users from the front end the ability to make corrections. I am having to do the bulk corrections from an Excel upload from the system."
"ZingHR is not flexible and needs to improve offline support."
 

Pricing and Cost Advice

Information not available
"ZingHR is not expensive."
"ZingHR is a less expensive solution than others, such as SAP SuccessFactors."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
15%
Government
12%
Comms Service Provider
9%
Construction Company
16%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What do you like most about ZingHR?
The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help.
What needs improvement with ZingHR?
ZingHR is not flexible and needs to improve offline support.
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Information Not Available
Find out what your peers are saying about MHR iTrent vs. ZingHR and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.