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Mezmo vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
75th
Ranking in Log Management
50th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Observability Pipeline Software (7th)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
31st
Ranking in Log Management
28th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (32nd), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Mezmo is 0.3%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold0.6%
Mezmo0.3%
Other99.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"This is a good, stable network monitoring solution for devices."
"The solution effectively monitors network devices and servers."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"The interface needs some work."
"You have to invest a few days to become an expert in this solution."
"The technical support does not bother to respond."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"I might like to see a better interface in the future."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
 

Pricing and Cost Advice

Information not available
"There is a license needed to use WhatsUp Gold."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Mezmo vs. WhatsUp Gold and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.