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MetaDefender Email Security Solutions vs Symantec Cloud Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Security...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (28th), Secure Email Gateway (SEG) (10th)
Symantec Cloud Secure Web G...
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
Secure Web Gateways (SWG) (25th)
 

Mindshare comparison

MetaDefender Email Security Solutions and Symantec Cloud Secure Web Gateway aren’t in the same category and serve different purposes. MetaDefender Email Security Solutions is designed for Email Security and holds a mindshare of 0.4%, up 0.3% compared to last year.
Symantec Cloud Secure Web Gateway, on the other hand, focuses on Secure Web Gateways (SWG), holds 0.6% mindshare, up 0.1% since last year.
Email Security
Secure Web Gateways (SWG)
 

Featured Reviews

Aaron Alornyenu - PeerSpot reviewer
Helps us stay compliant, has excellent malware detection, and is stable
The solution helped our organization stay 100 percent compliant with industry standards. MetaDefender Email Security can be set to be very aggressive for identifying attacks. This can be done based on how we want it. If we set it to this level, most of our emails will be blocked because the system will block anything that looks suspicious. We will also need to set the spam severity. This is the severity of everything, including phishing, spoofing, and other types of attacks. I would give the solution's ability to identify attacks a nine out of ten. MetaDefender helps us improve our spam catch rate. Any spam we receive is usually due to user subscriptions. We can specify rules of exclusion to meet our requirements as well. It also detects and blocks the links with suspicious codes. MetaDefender Email Security's multi-scanning capabilities for malware detection work based on how we set the parameters. The solution perfectly detects malware. MetaDefender can identify and disarm emails in zero-day attacks.
Shridhar Shimpi - PeerSpot reviewer
Easy-to-install product with good technical support services
We use the product for WAF and DLP features. It works as a cloud firewall service as well The product's most valuable features are isolation and integration. We have been using the product for four years. We are using the latest version. We have Symantec Cloud Secure Web Gateway with 200 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The sanitization is very good."
"The product is easy to install and deploy on the cloud."
"This solution does not require much administration."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
 

Cons

"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
"Although the number of AV engines is good, it could be better."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"WSS runs slowly sometimes, I would like for this to be looked into."
"The product is cost-effective, considering its features, technology, and support services."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"The price is fixed and affordable."
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861,390 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
11%
Educational Organization
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for MetaDefender Email Security Solutions?
We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget. However, for us, management knows how important this product is. It's worth t...
What needs improvement with MetaDefender Email Security Solutions?
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a...
What do you like most about Symantec Web Security Service?
I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward.
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often encounter issues during large deployments. For example, problems may arise when sca...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
Symantec Web Security Service
 

Overview

Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Email Security. Updated: June 2025.
861,390 professionals have used our research since 2012.