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MetaDefender Email Gateway Security vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Gateway ...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (32nd), Secure Email Gateway (SEG) (13th)
Symantec Cloud Secure Web G...
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
Secure Web Gateways (SWG) (29th)
 

Mindshare comparison

MetaDefender Email Gateway Security and Symantec Cloud Secure Web Gateway aren’t in the same category and serve different purposes. MetaDefender Email Gateway Security is designed for Email Security and holds a mindshare of 1.0%, up 0.4% compared to last year.
Symantec Cloud Secure Web Gateway, on the other hand, focuses on Secure Web Gateways (SWG), holds 0.9% mindshare, up 0.6% since last year.
Email Security Mindshare Distribution
ProductMindshare (%)
MetaDefender Email Security Solutions1.0%
Proofpoint Email Protection5.9%
Microsoft Defender for Office 3655.1%
Other88.0%
Email Security
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Symantec Cloud Secure Web Gateway0.9%
Zscaler Internet Access9.7%
Cisco Umbrella9.4%
Other80.0%
Secure Web Gateways (SWG)
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
reviewer2296710 - PeerSpot reviewer
Security Specialist at a transportation company with 1,001-5,000 employees
Efficiently blocks unwanted web content and malicious websites and very stable solution
Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal. Customers should be able to submit more feedback on the reports from malicious web content and malicious websites. The solution could be more effective at identifying and classifying malicious websites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The sanitization is very good."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
"This solution does not require much administration."
"The product is easy to install and deploy on the cloud."
 

Cons

"The DLP should be upgraded and has room for improvement."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"Although the number of AV engines is good, it could be better."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"WSS runs slowly sometimes, I would like for this to be looked into."
"The product is cost-effective, considering its features, technology, and support services."
"Symantec support is not very good. It is now outsourcing a significant portion of its support desk functions to distributors, who are taking over some of the help desk responsibilities."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"The price is fixed and affordable."
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916,956 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
10%
Pharma/Biotech Company
6%
Financial Services Firm
17%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
Symantec Web Security Service
 

Overview

 

Sample Customers

https://www.opswat.com/blog/how-one-of-the-largest-banks-in-taiwan-uses-opswat-metadefender-email-security-to-close-security-gaps https://www.opswat.com/blog/hapool-insurance-achieves-almost-100-reduction-in-email-threats-with-opswat https://www.opswat.com/blog/luzerner-psychiatrie-ag-stops-email-borne-malware-attacks-with-opswat-technology
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
916,956 professionals have used our research since 2012.