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ManageEngine Patch Manager Plus vs Symantec Client Management Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Patch Manager ...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
Patch Management (7th)
Symantec Client Management ...
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Client Desktop Management (2nd)
 

Mindshare comparison

ManageEngine Patch Manager Plus and Symantec Client Management Suite aren’t in the same category and serve different purposes. ManageEngine Patch Manager Plus is designed for Patch Management and holds a mindshare of 4.6%, down 7.9% compared to last year.
Symantec Client Management Suite, on the other hand, focuses on Client Desktop Management, holds 11.9% mindshare, down 27.5% since last year.
Patch Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Patch Manager Plus4.6%
NinjaOne7.9%
Microsoft Configuration Manager7.8%
Other79.7%
Patch Management
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
Symantec Client Management Suite11.9%
ManageEngine Endpoint Central19.1%
KACE Systems Management Appliance (SMA)12.5%
Other56.5%
Client Desktop Management
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd
Centralized patching has unified multi‑OS management and delivers detailed security reporting
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in assets, meaning both hardware and software, as well as installed software for patches. However, this activity works only once per day and does not work on local time. If you are a global organization with the UK office and a colleague in the US, for example, and you set the task at 11:00 AM UK time, that translates to 6:00 AM in the US East Coast. If that colleague's laptop is on, the task completes; otherwise, it fails. This represents a major drawback because the task does not run on the local time of the system. Regarding the ability to create multiple tasks, you cannot create them, which is another significant issue. Only one task exists for these two activities. That one task performs both the hardware and software scanning for any changes and also conducts a patch scan. Both activities occur through the same task, but the problem is that if you have a global user base, this becomes a bottleneck.
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For anybody researching this type of solution, if you need one product for Windows, Mac, and Linux, then this is the best choice."
"The integration with both Linux and Microsoft systems is seamless."
"The pricing for ManageEngine Patch Manager Plus is reasonable."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"At this point, this product satisfies our requirements."
"The tool's most valuable feature is performance."
"The automated patch deployment feature is really helpful. I can schedule it anytime, even on weekends, without needing to restart systems. The centralized management and unified console are great. It shows me which PCs are out of date or which users are breaching our policies. I can test patches before deploying them."
"The most valuable features are patch management and mobile device management."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"This is a very strong solution, and the most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
 

Cons

"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"The tool's support needs improvement."
"Patching over the Internet should be improved."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"If a report shows that testing did not work for one version but succeeds for another, a comparison would be beneficial."
"ManageEngine Patch Manager Plus needs to improve speed."
"Based on my experience, a better function would be to address the problem that the product only scans a machine once a day."
"The solution's UI is an area that requires improvement."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"The technical support has been troubling for me. I would rate them a six out of ten."
"The technical support is in need of improvement."
"Symantec Client Management Suite can improve by adding more network devices."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly."
 

Pricing and Cost Advice

"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"The solution cost is around $5,000 per year."
"Our licensing fees are on a yearly basis, and the charge for support is extra."
"Its price needs improvement."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"The price of this product is reasonable."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
University
9%
Computer Software Company
8%
Government
7%
University
14%
Government
13%
Hospitality Company
8%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
Pricing for ManageEngine Patch Manager Plus is pretty reasonable. Currently, I am paying around three dollars per agent per month.
What needs improvement with ManageEngine Patch Manager Plus?
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in...
What is your primary use case for ManageEngine Patch Manager Plus?
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product. Although other competitors existed in the market, they were either behind in ter...
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Also Known As

No data available
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about Qualys, Microsoft, Vicarius and others in Patch Management. Updated: March 2026.
885,444 professionals have used our research since 2012.