ManageEngine Patch Manager Plus vs Symantec Client Management Suite comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine Patch Manager Plus and Symantec Client Management Suite based on real PeerSpot user reviews.

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To learn more, read our detailed Patch Management Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Scalability-wise, I rate the solution a ten out of ten.""ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status.""The fetch repository is a good feature.""ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites.""It is a highly stable solution.""The most valuable feature of this solution is centralized management.""The initial setup was easy.""The tool's most valuable feature is performance."

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"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older.""The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers.""The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."

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Cons
"The solution's UI is an area that requires improvement.""They should add better features for managing hardware.""There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac.""The solution should have a customer label where we can label those servers or include those servers for specific customers.""ManageEngine Patch Manager Plus needs to improve speed.""I find the user interface a little bit intimidating and not very appealing.""The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated.""The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."

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"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system.""The technical support is in need of improvement.""Symantec Client Management Suite can improve by adding more network devices."

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Pricing and Cost Advice
  • "Our licensing fees are on a yearly basis, and the charge for support is extra."
  • "The price of this product is reasonable."
  • "The solution cost is around $5,000 per year."
  • "The pricing for ManageEngine Patch Manager Plus is on the moderate side."
  • "Its price needs improvement."
  • "I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
  • "I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
  • "ManageEngine Patch Manager Plus is a little bit cheaper."
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    Questions from the Community
    Top Answer:The cloud version should have the option to add all the endpoints using the agent. Not only for Windows but also the Linux version. There are some versions that are not compatible with SaaS Manager… more »
    Top Answer:The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation.
    Top Answer:Symantec Client Management Suite can improve by adding more network devices. In a future release, they should add the ability to revert back the patches or updates.
    Top Answer:Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud.
    Ranking
    7th
    out of 50 in Patch Management
    Views
    2,530
    Comparisons
    2,100
    Reviews
    8
    Average Words per Review
    363
    Rating
    8.8
    Views
    213
    Comparisons
    188
    Reviews
    1
    Average Words per Review
    444
    Rating
    9.0
    Comparisons
    Also Known As
    Symantec Altiris Client Management Suite
    Learn More
    Overview

    Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

    Symantec Client Management Suite automates time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments. Client Management Suite 8.0 brings significant new functionality and enhancements to this already feature rich solution. Before covering what’s new in version 8.0, here’s a quick overview of some of the key capabilities of Client Management Suite.

    Symantec Client Management Suite helps reduce the cost of deploying and managing desktops and laptops from a centralized location in your environment. The solution offers OS deployment, configuration, PC “personality” migration, and software deployment across hardware platforms and OS types to reduce end-user downtime and increase IT efficiency through automated, repeatable deployment processes.

    Symantec Client Management Suite centralizes and simplifies patch management. With this solution you can detect and repair security vulnerabilities for Windows, Mac, and Linux operating systems as well as Microsoft and over 50 non-Microsoft applications. Patch automation can further streamline the process to ensure patches are applied as quickly as possible. Real- time compliance and detailed reports help ensure smart, fast decisions can be made to keep endpoints protected and maximize productivity.

    Sample Customers
    IKEA Honda UNICEF The University of Georgia Evander
    Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm9%
    Government7%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Government14%
    Computer Software Company13%
    Educational Organization13%
    Healthcare Company8%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise25%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise22%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise17%
    Large Enterprise65%
    Buyer's Guide
    Patch Management
    April 2024
    Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews while Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 3 reviews. ManageEngine Patch Manager Plus is rated 8.4, while Symantec Client Management Suite is rated 8.0. The top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". On the other hand, the top reviewer of Symantec Client Management Suite writes "Knowledgeable support, easy client management, and straightforward agent installation". ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, ManageEngine Endpoint Central, Microsoft Configuration Manager and GFI LanGuard, whereas Symantec Client Management Suite is most compared with Microsoft Intune, Microsoft Configuration Manager and ManageEngine Endpoint Central.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.