ManageEngine IT360 and PRTG Enterprise Monitor compete in network management, offering monitoring and IT service management capabilities. PRTG Enterprise Monitor holds an edge due to its robust feature set.
Features: ManageEngine IT360 provides an integrated IT service management solution emphasizing incident and problem management. It also offers change management and asset management capabilities. PRTG Enterprise Monitor includes real-time data monitoring, customizable alerts, and distributed network support, making its comprehensive monitoring a major differentiator.
Room for Improvement: ManageEngine IT360 could enhance its scalability, modernize its user interface, and improve third-party integration capabilities. PRTG Enterprise Monitor might improve its customer support responsiveness, streamline its initial learning curve for new users, and offer more affordable pricing for smaller networks.
Ease of Deployment and Customer Service: ManageEngine IT360 features streamlined deployment with flexible implementation options and robust customer support. PRTG Enterprise Monitor is known for rapid deployment with minimal setup requirements, although its customer service may be less comprehensive.
Pricing and ROI: ManageEngine IT360 offers a cost-effective pricing model focused on value-driven returns. PRTG Enterprise Monitor has a higher initial cost but justifies it through extensive monitoring features, suggesting a solid ROI for organizations prioritizing in-depth network insights.
| Product | Market Share (%) |
|---|---|
| PRTG Enterprise Monitor | 0.6% |
| ManageEngine IT360 | 0.4% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.
PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.
What are the key features of PRTG Enterprise Monitor?Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.
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