We performed a comparison between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, we would conclude that ManageEngine Desktop Central is the preferred choice over Microsoft Endpoint Configuration Manager. Our users feel ManageEngine Desktop Central is affordable, easily scalable, and offers great patch management. It is a very good functional solution for endpoint management.
"The initial setup is pretty straightforward."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"The solution is stable."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"We can scale the product."
"The patch manager is good, and it's easy to use."
"Very good, functional solution for endpoint management."
"The initial setup is easy."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."
"Technical support is very helpful and very responsive."
"The scalability to deploy the package."
"Offers good patching."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"Microsoft Endpoint Configuration Manager is very scalable."
"The solution is user-friendly and easy to learn."
"There are no dynamic changes on web pages and it's lacking visually."
"I would like to see them come out with a SaaS version of the product in the future."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"I would like to have the option to install the agent remotely."
"Documentation could improve so we don't need to create the support requests first."
"The pricing is lower than other well-respected solutions in this category."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"It would be better if automation options were available. For example, in Nexthink or SysTrack, there is an analytical tool. Creating dashboards would be very easy if you implement the same thing in Microsoft. That report will be a daily cost to the customers and good revenue for our organization. The price also could be better. In the next release, we need to include some features like tables, dashboards, surveys, services, and metrics in the dashboard. Whatever we are implementing will be downloaded by a report. Apart from the report, we will telecast from the dashboard. It's very easy to compare, and it will be easy to telecast to the end-users."
"The TSM component could be improved."
"In spite of us being a premier customer we find the support unsatisfactory."
"The solution can be improved with the addition of a mobile device manager."
"The solution does not support remote devices so the CMG is still required."
"The App to upgrades to the server needs to be improved."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.
Endpoint Central augments a traditional desktop management service, offering more depth and customization. Automate regular endpoint management routines like installing patches, deploying software, imaging and deploying OS. In addition, it also lets you manage assets & software licenses, monitor software usage statistics, manage USB device usage, take control of remote desktops, and more. As a desktop manager, Endpoint Central supports Windows, Mac and Linux operating systems. Manage your mobile devices to deploy profiles and policies, configure devices for Wifi, VPN, email accounts, etc. Apply restrictions on application installs, camera usage, browser and secure your devices by enabling passcode, remote lock/wipe, etc. Manage all your iOS, Android and Windows smartphones and tablets from a single console.
Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.
Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.
Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.
With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.
Benefits and Features
Reviews from Real Users:
Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.”
ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 25 reviews while Microsoft Endpoint Configuration Manager is ranked 2nd in Server Monitoring with 38 reviews. ManageEngine Endpoint Central is rated 8.0, while Microsoft Endpoint Configuration Manager is rated 8.2. The top reviewer of ManageEngine Endpoint Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft Endpoint Configuration Manager writes "Lets us remotely deploy and manage thousands of devices over the network". ManageEngine Endpoint Central is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Patch Manager Plus, Jamf Pro and Symantec Client Management Suite, whereas Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, Tanium, AWS Systems Manager and Quest KACE Systems Management.
We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.