ManageEngine Endpoint Central vs Microsoft Endpoint Configuration Manager comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Mar 31, 2022

We performed a comparison between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: ManageEngine Desktop Central users are very happy with how easy and simple this solution is to deploy. Microsoft Endpoint Configuration Manager (SCCM) users consistently feel that the solution is easy to deploy and is a big win, especially with teams continuing to work remotely.
  • Features: ManageEngine Desktop Central users tell us they appreciate how easy the solution is to scale and facilitate patch management. ManageEngine Desktop Central allows IT teams to easily connect to remote users in a very secure way, which is extremely valuable with so many still working offsite. ManageEngine Desktop Central users would like to see better integration and documentation, and a SaaS version would be very value-added and greatly appreciated..

    Microsoft Endpoint Configuration Manager's best features are stability, scalability, ease of use, and good integration with other products. Users consistently feel the patching features are top-notch and a huge time-saver. Some Microsoft Endpoint Configuration Manager users feel the solution could have better cloud options and a cleaner, crisper user interface that should be more customizable.
  • Pricing: ManageEngine Desktop Central users feel the solution is affordable and very cost-effective. On the other hand, Microsoft Endpoint Configuration Manager users consistently feel that the solution is too expensive.
  • Service and Support: ManageEngine Desktop Central users consistently tell us that they are very satisfied with the level of service and support they have received. Microsoft Endpoint Configuration Manager users are split: while some are pleased, there are several who feel that even with the tiered support level options Microsoft offers, it can still be challenging to get adequate support in a timely manner.

Comparison Results: Based on the parameters we compared, we would conclude that ManageEngine Desktop Central is the preferred choice over Microsoft Endpoint Configuration Manager. Our users feel ManageEngine Desktop Central is affordable, easily scalable, and offers great patch management. It is a very good functional solution for endpoint management.

Q&A Highlights
Question: How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
Answer: I prefer ManageEngine
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is pretty straightforward.""Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update.""The solution is stable.""In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good.""We can scale the product.""The patch manager is good, and it's easy to use.""Very good, functional solution for endpoint management.""The initial setup is easy."

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"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA.""Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication.""Technical support is very helpful and very responsive.""The scalability to deploy the package.""Offers good patching.""I have found the solution to be scalable. We have around 50,000 users using the solution.""Microsoft Endpoint Configuration Manager is very scalable.""The solution is user-friendly and easy to learn."

More Microsoft Endpoint Configuration Manager Pros →

Cons
"There are no dynamic changes on web pages and it's lacking visually.""I would like to see them come out with a SaaS version of the product in the future.""ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker.""I would like to have the option to install the agent remotely.""Documentation could improve so we don't need to create the support requests first.""The pricing is lower than other well-respected solutions in this category.""Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio.""The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."

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"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times.""It would be better if automation options were available. For example, in Nexthink or SysTrack, there is an analytical tool. Creating dashboards would be very easy if you implement the same thing in Microsoft. That report will be a daily cost to the customers and good revenue for our organization. The price also could be better. In the next release, we need to include some features like tables, dashboards, surveys, services, and metrics in the dashboard. Whatever we are implementing will be downloaded by a report. Apart from the report, we will telecast from the dashboard. It's very easy to compare, and it will be easy to telecast to the end-users.""The TSM component could be improved.""In spite of us being a premier customer we find the support unsatisfactory.""The solution can be improved with the addition of a mobile device manager.""The solution does not support remote devices so the CMG is still required.""The App to upgrades to the server needs to be improved.""Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."

More Microsoft Endpoint Configuration Manager Cons →

Pricing and Cost Advice
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • "Could provide more services on the standard license"
  • "The price could be cheaper."
  • More ManageEngine Endpoint Central Pricing and Cost Advice →

  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • "Presently, I am using a free trial version."
  • "We have to pay for a license."
  • "The price model is different for every client."
  • "For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
  • "Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
  • "As far as I know, it is an annual operating expense license."
  • More Microsoft Endpoint Configuration Manager Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    Danny Miller - PeerSpot reviewerDanny Miller
    Vendor

    The main question is what are you trying to accomplish, what is the end-game from your perspective when it comes to patching, such as: 


    - Do you need to meet specific compliance?


    - Are you falling behind on the current patch workload?


    - Having too many manual processes and trying to automate?


    - Security and IT are not connecting?


    If you'd like, one of our patch experts will be happy to go over the requirements with you, without any commitment, and help you better define your needs and how they can be met.

    Muhammad Waseem - PeerSpot reviewerMuhammad Waseem
    Real User

    Quest's Unified Endpoint Management - please have a look at this solution: easy to manage, best for mass task deployment, comprehensive and customized reporting.

    Sumit Dubey - PeerSpot reviewerSumit Dubey
    Real User

    My recommendation is to use MS Intune as a solution and you can drop both SCCM and ManageEngine Desktop Central. 


    Intune is the best solution for managing mobile devices and endpoints. You can also manage your servers but there will be some difficulty in managing on-premises servers. 

    Questions from the Community
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer:The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
    Top Answer:Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer:The solution effectively handles inventory management, deployment, and reporting.
    Top Answer:The solution operates on a licensing model that can be expensive. Pricing is reasonable for small companies but large companies or enterprise environments require multiple licenses.
    Ranking
    Views
    14,517
    Comparisons
    10,078
    Reviews
    25
    Average Words per Review
    721
    Rating
    8.1
    2nd
    out of 32 in Server Monitoring
    Views
    39,393
    Comparisons
    27,982
    Reviews
    37
    Average Words per Review
    505
    Rating
    8.2
    Comparisons
    Also Known As
    ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
    System Center Configuration Manager (SCCM )
    Learn More
    Overview

    Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.

    Endpoint Central augments a traditional desktop management service, offering more depth and customization. Automate regular endpoint management routines like installing patches, deploying software, imaging and deploying OS. In addition, it also lets you manage assets & software licenses, monitor software usage statistics, manage USB device usage, take control of remote desktops, and more. As a desktop manager, Endpoint Central supports Windows, Mac and Linux operating systems. Manage your mobile devices to deploy profiles and policies, configure devices for Wifi, VPN, email accounts, etc. Apply restrictions on application installs, camera usage, browser and secure your devices by enabling passcode, remote lock/wipe, etc. Manage all your iOS, Android and Windows smartphones and tablets from a single console.

    Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.

    Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.

    Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.

    With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

    Benefits and Features

    • Proactively manage all device life cycles, starting from purchase all the way to retirement.
    • Automatically deploy software as well as printers to devices, using a common software library.
    • Deploy upgrades and patches to your operating system.
    • Ensure that all devices are patched, encrypted, and secured in compliance with security best practices.
    • Provide mobile device management functionality, which includes the ability to reboot and/or lock devices remotely.
    • Provide end users with “self-service” so that they can update machines when it is convenient for them.

    Reviews from Real Users:

    Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.

    Offer
    Learn more about ManageEngine Endpoint Central
    Learn more about Microsoft Endpoint Configuration Manager
    Sample Customers
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company11%
    Healthcare Company9%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider15%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company15%
    Manufacturing Company12%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider11%
    Government10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise21%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise22%
    Large Enterprise50%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%

    ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 25 reviews while Microsoft Endpoint Configuration Manager is ranked 2nd in Server Monitoring with 38 reviews. ManageEngine Endpoint Central is rated 8.0, while Microsoft Endpoint Configuration Manager is rated 8.2. The top reviewer of ManageEngine Endpoint Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft Endpoint Configuration Manager writes "Lets us remotely deploy and manage thousands of devices over the network". ManageEngine Endpoint Central is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Patch Manager Plus, Jamf Pro and Symantec Client Management Suite, whereas Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, Tanium, AWS Systems Manager and Quest KACE Systems Management.

    We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.