We performed a comparison between Malwarebytes and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"The setup is pretty simple."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet is very user-friendly for customers."
"The solution has a good management interface."
"We have seen a decrease of approximately ninety percent in the number of events."
"I was very satisfied with Malwarebytes in terms of its antivirus abilities."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"Being able to carry out a full scan on your system."
"This solution helps us by providing central management of anti-malware and anti-exploit functionality."
"The installation process is very easy, especially since it is on the cloud."
"The dashboard actually is good and it is simple."
"The endpoint protection features are valuable."
"We use the solution for detection."
"Endpoint protection solution with machine learning, device control, and application control features. It is scalable and stable."
"This solution's performance is good, and we've never had any issues with its stability."
"Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware."
"Symantec Endpoint Security Enterprise’s interface is good to use."
"The solution is very cheap."
"The solution has integrated some AI tools for the automation of tasks."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"ZTNA can improve latency."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Making the portal mobile friendly would be helpful when I am out of office."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"They could come up with better reporting capabilities."
"Requires increased efficiency in terms of detecting false positives."
"Notifications are lacking."
"It's not good in search hunting."
"Overall, I haven't found any ways the solution lacks in features or usability."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"This solution reports far too many false positives!"
"When we asked the support team to relicense the original piece, the team ghosted us."
"Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."
"The solution's management dashboard could be improved. An easier-to-use threat-hunting dashboard would make life easier for security analysts. Its support needs to improve for the African region."
"It could be more responsive and have fewer delays."
"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."
"The solution needs to be marketed to more consumers so that they will use it."
"The product is a bit resource-intensive."
"Unlike traditional tools, Symantec Endpoint Security Enterprise does not provide trigger alerts based on user behavior-based traffic."
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Malwarebytes is ranked 18th in Endpoint Protection Platform (EPP) with 34 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. Malwarebytes is rated 8.0, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete and Symantec Endpoint Security. See our Malwarebytes vs. Symantec Endpoint Security Enterprise report.
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