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Lumigo vs Workspace ONE Intelligence comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumigo
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
8.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
4
Ranking in other categories
Mobile APM (6th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Lumigo is 0.3%, up from 0.3% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Workspace ONE Intelligence0.6%
Lumigo0.3%
Other99.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vinay Lal - PeerSpot reviewer
Head of Testing & AVP at Flash AI
Distributed tracing has transformed our testing workflows and now uncovers hidden failures fast
The best features Lumigo offers include the live stream architecture and transaction mapping, which helps to automatically generate and update the visual execution topology for every single test transaction. After seeing the exact flow from the edge API through intermediate queues and containerized microservices down to managed storage, it gives our QA engineers instant context. Additionally, I love the request-response payload inspection feature, which captures input and output parameters, request headers, and invocation payload safely. When an automated integration test fails, the exact offending payload is visible right inside the trace, helping to save our QA and engineering teams a lot of time, leading to at least a 48.33% drop in wasted time previously spent finding the root cause. With automation saved, automated root cause correlation has helped to correlate logs, metrics, and trace spans across asynchronous boundaries, which is notoriously difficult to debug in event-driven AI pipelines. The live stream architecture and transaction mapping make such a difference for my team, as it generates updates regularly via visual execution and the topology for every single test transaction, providing us with a view through intermediate queues and microservices to managed storage, giving engineers instant context of transactions and payloads, which saves at least 49% of our time and allows overall resources to be used more effectively. Regarding Lumigo's AI capabilities, I find the governance of security to be really good, and we have seen a positive impact due to the AI capabilities alongside strict compliance regulations such as SOC 2 and ISO 27001, proving it is compliant with applicable regulations and policies. Lumigo's accuracy is close to 100%, making it very reliable. Lumigo integrates seamlessly with other AWS services we use, and we have not faced any issues.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Proactive monitoring has transformed compliance checks and reduces help desk tickets daily
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Lumigo has positively impacted our organization with transformative ROI for our quality engineering and delivery cycles, where the meantime to defect and resolve due to debugging failed end-to-end integration test runs has dropped over 68.3%."
"Any new member, whether from the development side or business team, finds the user-friendly UI easy to understand."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
 

Cons

"I think support needs to be improved."
"Windows devices management needs improvement."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
 

Pricing and Cost Advice

Information not available
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
15%
Construction Company
13%
Manufacturing Company
13%
Energy/Utilities Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lumigo?
My experience with pricing, setup cost, and licensing was good, and I rate it ten out of ten.
What needs improvement with Lumigo?
I think support needs to be improved. Lumigo can be improved particularly in support. When comparing it with AWS monitoring, Dynatrace, or other solutions, if we encounter any trouble, everyone loo...
What is your primary use case for Lumigo?
My main use case for Lumigo is microservice monitoring in my day-to-day experience. A specific example of how I use Lumigo for microservice monitoring involves comparing it to other tools such as D...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-he...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

No data available
Apteligent, Crittercism
 

Overview

 

Sample Customers

Information Not Available
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
921,523 professionals have used our research since 2012.