PRTG Network Monitor and Loom Systems are competing in the network monitoring tool category. PRTG holds the upper hand in pricing and support satisfaction, making it an excellent choice for cost-effective solutions. However, Loom Systems is preferred for its advanced AI-driven features, suggesting more value for investments seeking sophisticated technology.
Features: PRTG Network Monitor offers comprehensive network monitoring capabilities with customizable sensors, detailed alerts, and a user-friendly interface that promotes rapid deployment. Loom Systems uses AI-driven incident response and predictive analytics to provide proactive issue resolution, making it a suitable solution for those needing sophisticated monitoring and predictive capabilities.
Room for Improvement: PRTG could benefit from further enhancing its AI functionalities to match Loom Systems' advanced predictive features. Its deployment, though straightforward, could offer more guidance for complex setups. Stability improvements during updates would also be valuable. Loom Systems, on the other hand, faces challenges with its steeper learning curve that might deter new users and could improve user-friendliness. Expanding its device compatibility and integration features would be beneficial.
Ease of Deployment and Customer Service: PRTG Network Monitor is known for its straightforward deployment and reliable support, simplifying setup and integration processes. It excels in customer service, providing robust support. Loom Systems' AI-driven capabilities may necessitate a more challenging setup due to its complexity, but it offers innovative support tools that enhance resolution processes, albeit with a learning curve.
Pricing and ROI: PRTG Network Monitor is cost-effective, providing solid ROI with extensive monitoring capabilities at competitive prices, ideal for businesses needing affordable monitoring solutions. Loom Systems requires a higher initial investment but delivers higher long-term returns through operational efficiencies and AI-driven insights that reduce downtime, suggesting a worthwhile investment over time.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.4% |
| Loom Systems | 0.3% |
| Other | 95.3% |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 18 |
| Large Enterprise | 41 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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