We performed a comparison between Loom Systems and ManageEngine IT360 based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
Earn 20 points
Loom Systems is ranked 57th in IT Infrastructure Monitoring with 4 reviews while ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring. Loom Systems is rated 8.0, while ManageEngine IT360 is rated 8.4. The top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". Loom Systems is most compared with Elastic Search and Splunk Infrastructure Monitoring, whereas ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
