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Logpoint vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Logpoint ensures compliance, cost predictability, and security, offering 40% ROI and fulfilling Department of Defense contract needs.
Sentiment score
5.4
Splunk SOAR offers varied ROI, with benefits like reduced costs and automation but requires time for full realization.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
7.3
Logpoint's customer service is improving, but response times and communication barriers lead to varied user experiences worldwide.
Sentiment score
6.5
Since Splunk's acquisition, SOAR support improved with strong documentation; response times vary, but IT support is praised.
Logpoint's customer support is not sufficient with only one engineer in the US.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
I recommend a submission to Logpoint because I worked with it before.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
My experience with the technical support by Splunk has been quite positive
 

Scalability Issues

Sentiment score
7.2
LogPoint's modular design ensures effective scalability across enterprise environments, integrating seamlessly and handling growth efficiently with high user ratings.
Sentiment score
6.6
Splunk SOAR is scalable and flexible, handling large infrastructures well, with minor scaling issues, preferred by big organizations.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
6.4
Logpoint offers stable performance on adequate hardware but faces issues with limited resources, occasional bugs, and diverse log handling.
Sentiment score
7.3
Splunk SOAR is highly stable and reliable, with occasional compatibility and update challenges, rated 7-9 out of 10 by users.
I have received reports indicating glitches and downtimes with Logpoint.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
It's been pretty reliable.
 

Room For Improvement

Logpoint faces challenges in integration, user experience, and support, requiring improvements in detection, deployment, and interface customization.
Splunk SOAR faces integration, automation, and customization challenges, with user interface, support, and documentation needing improvements; pricing concerns persist.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
I would rate Splunk SOAR support an eight out of ten because escalating a ticket to a higher level can take more time, indicating a need for a larger support team.
 

Setup Cost

Logpoint offers affordable, transparent pricing with fixed and subscription options, remaining competitive compared to other SIEM solutions.
Splunk SOAR's licensing model is consumption-based, expensive for smaller firms, but valued by larger enterprises for its integration.
I rate the pricing at eight, suggesting it's relatively good or affordable.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
The solution is free for us, which is a beneficial aspect.
 

Valuable Features

Logpoint excels with advanced logging, user-friendly interface, cost-effective pricing, and integrates UEBA and SOAR in one package.
Splunk SOAR provides risk-based access, automation, customizable playbooks, seamless integrations, and enhanced threat management for efficient security operations.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
The most valuable feature, which is endpoint security, is included in Logpoint, and an extra feature is the integration.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
The customization of the playbook in Splunk SOAR is very beneficial.
 

Categories and Ranking

Logpoint
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Log Management (34th), Security Information and Event Management (SIEM) (31st), User Entity Behavior Analytics (UEBA) (12th), Endpoint Detection and Response (EDR) (45th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Logpoint is 1.2%, down from 1.4% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Logpoint1.2%
Other91.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Rifat Hasan - PeerSpot reviewer
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Manufacturing Company
10%
Comms Service Provider
8%
University
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I don't have experience with costs; management handles that aspect.
What needs improvement with Splunk Phantom?
I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk ...
 

Comparisons

 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Recorded Future, Blackstone
Find out what your peers are saying about Logpoint vs. Splunk SOAR and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.