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Logpoint vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Sentiment score
6.3
Splunk SOAR's benefits vary, often improving efficiency, yet setup complexities and costs can challenge perceived returns and integration success.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Sentiment score
6.9
Splunk SOAR's support is responsive and efficient, with strong documentation but needs improvement in niche telecom use cases.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Sentiment score
7.1
Splunk SOAR is highly scalable, adaptable for various environments, with users praising its flexibility despite occasional issues.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
Sentiment score
7.5
Splunk SOAR is stable with minimal outages, effective high-availability features, minor latency issues, and an eight out of ten stability rating.
I have received reports indicating glitches and downtimes with Logpoint.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
Splunk SOAR users seek better integration, advanced automation, improved usability, enhanced features, comprehensive documentation, and more responsive support.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
Splunk SOAR's subscription model is costly but justified for its efficiency and automation benefits, especially for larger organizations.
I rate the pricing at eight, suggesting it's relatively good or affordable.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
The solution is free for us, which is a beneficial aspect.
 

Valuable Features

Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
Splunk SOAR excels in customizable automation, seamless integration, enhancing incident response, and reducing manual tasks with user-friendly features.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
My impressions of Splunk's ability to predict, identify, and solve problems in real-time are very impressive.
 

Categories and Ranking

Logpoint
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (35th), Security Information and Event Management (SIEM) (29th), User Entity Behavior Analytics (UEBA) (12th), Endpoint Detection and Response (EDR) (42nd)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Logpoint is 1.2%, down from 1.2% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Logpoint1.2%
Other91.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Comms Service Provider
10%
Manufacturing Company
9%
University
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
The solution is free for us, which is a beneficial aspect.
What needs improvement with Splunk Phantom?
It would be nice if we could put it on other search heads, not just Enterprise Security. We have an ad hoc search head, and compatibility with that would be beneficial. More training classes from S...
 

Comparisons

 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Recorded Future, Blackstone
Find out what your peers are saying about Logpoint vs. Splunk SOAR and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.