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LogicMonitor vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
21st
Ranking in Cloud Monitoring Software
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
30
Ranking in other categories
Network Monitoring Software (13th), IT Infrastructure Monitoring (15th), Container Monitoring (6th), AIOps (9th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Ranking in Cloud Monitoring Software
36th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of LogicMonitor is 0.8%, up from 0.6% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
LogicMonitor0.8%
ManageEngine Applications Manager0.7%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

John Knopick - PeerSpot reviewer
Observability Engineer at Universal Music Group
Has reduced false positives and enabled real-time insights during global events
LogicMonitor could improve their support system. One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time. With LogicMonitor, that is not really an option. We have to set up an email or reach out to support and try to set up an ad hoc call, which cannot be done in real-time when time is the most sensitive issue. That is definitely one area where they could improve. There are not many gaps or anything that LogicMonitor does not already have available. More data sources or more reporting options would be helpful to make sure all bases are covered, no matter what kind of report or data we are looking to pull. Outside of that, there are really not many notes regarding changes to the application itself.
Ossama Arab - PeerSpot reviewer
Project Coordinator at United Al Saqer Group LLC
Anomaly detection maintains the system's health and good for monitoring
The primary use case is for services and incident management.   The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center.  ManageEngine is for incident management and monitoring.  The inventory of assets needs improvement. The asset…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."
"LogicMonitor has positively impacted our organization by cutting down white noise and false positives, allowing our team to be more proactive than reactive, which cuts down on the SLOs and SLAs we are trying to meet at all times."
"LogicMonitor has positively impacted our organization by especially improving service reliability and user experience, and the dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"The initial setup was straightforward, without complexity."
"ManageEngine Applications Manager's installation is pretty easy."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"I am impressed with the tool's reporting feature which is simple."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
 

Cons

"One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time. With LogicMonitor, that is not really an option."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"While dynamic alerting is great, the overall alerting system can be complex to configure."
"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"One area of improvement is the dashboard should be more readable and available."
"The dashboards in the interface need a lot of work."
"I would like the solution to improve the ability to track services."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The inventory of assets needs improvement."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
 

Pricing and Cost Advice

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."
"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."
"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."
"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."
"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."
"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."
"They are expensive for the cloud."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The solution's licensing costs are yearly."
"Its price is good."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Healthcare Company
8%
Financial Services Firm
13%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
I did not have much experience with the pricing, setup cost, and licensing for LogicMonitor. I sat in on some of the business meetings, but my main focus was the technical side of it, getting every...
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
What is your primary use case for ManageEngine Applications Manager?
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about LogicMonitor vs. ManageEngine Applications Manager and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.