We performed a comparison between LMNTRIX Active Defense and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"We have a dedicated technical representative that is very responsive."
"LMNTRIX gives us fantastic information about the security of our environment. It tells us about possible threats and how to fix any issues."
"LMNTRIX first validates incidents before alerting us of the activity, so we're not inundated with false positives."
"Automatic alerts from staying current with the threat landscape have helped us stay safe."
"The fact that it's constantly hunting, looking for anomalies, and can evict without any intervention is really incredible."
"The product’s most valuable feature is rapid response."
"It is a stable solution...It is a scalable solution."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The product gives us good visibility into what is happening inside the company."
"It is a scalable solution."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to see more frequent check-ins with our security status."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"I would like to get more reports from Binary Defense about what they're blocking."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey."
"In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP."
"The portal is still a bit buggy, although it's new and still being refined."
"The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks."
"The next release might include a monthly newsletter."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"The integration with third-party solutions as an area for slight improvement"
"The reports should be more comprehensive and easier to organize."
"The product's stability needs improvement."
"The product's pricing could be less expensive."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Sophos MDR's support and basic training of their devices could be improved."
"The solution is expensive for customers."
LMNTRIX Active Defense is ranked 20th in Managed Detection and Response (MDR) with 5 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. LMNTRIX Active Defense is rated 9.8, while Sophos MDR is rated 8.4. The top reviewer of LMNTRIX Active Defense writes "It gives us fantastic information about the security of our environment". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". LMNTRIX Active Defense is most compared with CrowdStrike Falcon Complete and SentinelOne Vigilance, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our LMNTRIX Active Defense vs. Sophos MDR report.
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