SCOM and LiveAction LiveNX compete in IT monitoring solutions. SCOM is stronger in Microsoft environments, while LiveAction LiveNX excels in network-centric settings due to its real-time monitoring and visual analytics.
Features: SCOM offers comprehensive monitoring of Microsoft environments through management packs, flexibility with custom solutions, and object-based monitoring. LiveAction LiveNX focuses on real-time network monitoring with detailed visual analytics and a robust alerting system. It also integrates well with existing network infrastructures.
Room for Improvement: SCOM could improve its dashboard capabilities, simplify management pack configurations, and enhance support for non-Microsoft systems. Meanwhile, LiveAction LiveNX faces high pricing issues, could enhance multi-tenancy support, and improve API integrations and syslog capabilities for broader use.
Ease of Deployment and Customer Service: SCOM can be deployed on-premises or in hybrid cloud settings, with Microsoft support varying based on user agreements. LiveAction LiveNX, usually deployed on-premises and private clouds, receives generally positive feedback for customer service, although it is noted as expensive with a need for more streamlined support processes.
Pricing and ROI: SCOM is part of the Microsoft System Center suite, offering potential cost-effectiveness if fully utilized, though the complexity of licensing can be a challenge. LiveAction LiveNX has a higher cost, particularly in maintenance, but offers potential savings through extensive network monitoring, which may require complementary tools for full ROI realization.
```LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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