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Litmos vs WalkMe comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Litmos
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Learning Management Systems (LMS) (12th), Virtual Training (8th), eLearning (12th)
WalkMe
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Digital Adoption Platforms (1st)
 

Mindshare comparison

While both are Corporate Compliance solutions, they serve different purposes. Litmos is designed for Learning Management Systems (LMS) and holds a mindshare of 1.5%, down 2.5% compared to last year.
WalkMe, on the other hand, focuses on Digital Adoption Platforms, holds 25.4% mindshare, down 36.8% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Litmos1.5%
Moodle3.4%
Cornerstone Learn3.0%
Other92.1%
Learning Management Systems (LMS)
Digital Adoption Platforms Mindshare Distribution
ProductMindshare (%)
WalkMe25.4%
Whatfix15.2%
Oracle Guided Learning12.5%
Other46.900000000000006%
Digital Adoption Platforms
 

Featured Reviews

reviewer1977519 - PeerSpot reviewer
Senior Manager II, Learning operations and multi media at a retailer with 10,001+ employees
Its pricing is competitive, but the auto-assign feature that is most valuable for us hasn't been working for the last year and a half
We have a complex implementation because we have an outsourced population of over 50% of our user base. So, we have a lot of challenges. We have no HCM for user data. We have to create our own custom metadata to manage everything, and there are lots of logistical challenges in terms of implementation. If you have to go through and create a custom metadata system, as we did, and stand up all these other systems, it would take three to six months. If you have a human capital management system that's ready to go and you have all your data in the right segments and whatnot, it could be done in one to three months. In terms of maintenance, we recently re-scoped this to where we have one person that oversees the LMS as a whole, and then we have two administrators that carry out the tactical task, such as auto enrollments, user creations, and all other audit components. We also have a rotational employee that does audits on the LMS to make sure everything is working correctly.
TANMAYAKHADE - PeerSpot reviewer
Technical Lead at Coforge Growth Agency
Guidance has reduced support tickets but still needs faster steps and better interface clarity
The approval process is one of the good features of WalkMe, as it tells us what needs to be done properly. In-app guidance features definitely help my users better navigate complex software, as it usually reduces a lot of tickets that are raised by end users. Users are often unable to view some information or do not know how to proceed with the next steps. The in-app guidance reduces a lot of tickets that are getting logged to the L1 team. Since this feature is already provided to end users, they can solve issues on their own, which helps reduce the ticket volumes being logged into Salesforce. WalkMe has impacted my organization overall by reducing the ticket volume and turnaround time by approximately 7%. Earlier, we used to get 70 tickets, and now the ticket volume has come down to about 50 or 55. For an overall year, the ticket volume has gone down to about 200 or 250 tickets, which means less time is spent by the L1 teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This complete product is highly scalable, as licensing is not based on the total number of users on the system but rather only on active users, so Litmos only charges for the number of users engaged in training, which is what makes this solution ideal for scale."
"The plug-and-play format can be deployed immediately which is unlike its competitors that require certifications, implementation partners, and phased testing that can take three to four months."
"Litmos has an excellent user interface, it's well designed and intuitive, and it also has a great content engine."
"It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required."
"Content Author removes the need for a third-party solution for content creation."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"Its user interface is quite good, the platform is quite user-friendly, and the UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"Onboarding alone has saved our Implementation and Subject Matter Expert teams countless hours of work in demos and training calls."
"WalkMe has positively impacted my organization with better change management, quicker onboarding, and fewer support tickets sent through from users using the product."
"If you have a lot of steps to on-board your users and have a web product that is fairly complex to grasp, I highly recommend WalkMe."
"WalkMe has made important contributions toward our ability to offer our customers an integrated solution!"
"Overall, WalkMe has helped support our customers and get them doing the things they should be doing in our app."
"Overall, WalkMe exceeded our expectations."
"Customer Service: Does this go to 11? It's rare to encounter customer service that is as responsive and helpful as the folks at WalkMe."
"With Walkme installed we were able to simplify and expedite the customer on-boarding and adoption process."
 

Cons

"The security of the SAP Litmos is not up to the standard of the organizations because if you are hosting your content in SAP Litmos or any other LMS, then one of the major concerns for the company is to secure their training data to prevent the student from copying it."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"After using this solution for four years, and raising our challenges around functionality, we did not see any improvements."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"First of all, their issue resolution is really bad."
"The biggest area for improvement is the onboarding and training."
"Occasionally the system runs a little slowly, which can be frustrating to some of our fast paced end users, but that is more due to the robust number of Walk Thrus our team has created."
"WalkMe can be improved, particularly for larger enterprises, as there are challenges regarding audience targeting for lower-level SMB sectors."
"WalkMe is not an inexpensive tool, so it should be implemented broadly to make the investment worthwhile."
"The admin tools can be a little confusing, so I understand registering for the training."
"I have not kept up with WalkMe over the years between 2019 and now, so I am not quite sure how it can be improved."
"There is always scope to improve WalkMe. The interactions and the UI interaction could improve somewhat."
"The platform is quite complex for a non-technical person, so it takes a while to fly on the platform on your own without constantly bothering CSMs."
 

Pricing and Cost Advice

"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"It is priced per user license."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"The solution is priced per user which can get expensive."
"I do not have any idea about the licensing, but I know that it is quite expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Construction Company
14%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Manufacturing Company
13%
Healthcare Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
 

Comparisons

 

Also Known As

SAP Litmos, CallidusCloud Litmos
No data available
 

Overview

 

Sample Customers

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: June 2026.
899,125 professionals have used our research since 2012.