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Liferay Digital Experience Platform vs Sprout Social comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Ranking in AI Customer Experience Personalization
57th
Average Rating
8.0
Number of Reviews
45
Ranking in other categories
Web Content Management (5th), Corporate Portals (Enterprise Information Portals) (3rd), Digital Experience Platforms (DXP) (2nd)
Sprout Social
Ranking in AI Customer Experience Personalization
112th
Average Rating
8.8
Number of Reviews
12
Ranking in other categories
Social CRM (6th), Social Media Management Solutions (5th), Social Media Analytics Software (2nd), AI Content Creation (66th)
 

Mindshare comparison

As of March 2026, in the AI Customer Experience Personalization category, the mindshare of Liferay Digital Experience Platform is 0.4%. The mindshare of Sprout Social is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Liferay Digital Experience Platform0.4%
Sprout Social0.1%
Other99.5%
AI Customer Experience Personalization
 

Featured Reviews

PR
E-Governance Head at Creant Technologies
Optimizing digital presence with customizable design and seamless integration
The main benefits that Liferay Digital Experience Platform brings to the table are numerous. First is rapid application development and many features. Features such as content management and document management make your life easy; workflow management is also present. Workflow can be designed and derived. Form development and everything is very smooth and easy to deliver to the end customer, and you can find many features in one box. You have blogs, wikis, and everything with out-of-box functionality. My experience with actionable insights is positive; they help in refining content strategies. The content creation is helpful. For external content creation, I use headless CMS APIs for Liferay Digital Experience Platform, and headless APIs for content creation are also available. My thoughts on the integration capabilities are that integration is seamless. You have headless APIs where you can integrate seamlessly with any other application such as LDAP or SSO, or you can also integrate with different external systems. You have an SAP connector; everything is available. Liferay Digital Experience Platform's open source flexibility has helped in customizing functionalities for the specific needs of my customers as it is a highly flexible application that can be optimized. My advice for other organizations considering Liferay Digital Experience Platform is that if it's available, we need to improve on the performance, which is currently what we are seeing. Otherwise, earlier Service Builder was acceptable. On a scale of 1-10, I rate Liferay Digital Experience Platform a 9.
Joyce Mayor - PeerSpot reviewer
Project Manager at Procter & Gamble
Unified social workflows have transformed reporting, listening, and engagement across channels
The best features Sprout Social offers are exceptional reporting capabilities and an intuitive user interface. I have several colleagues who use it to create posts, and the training takes about five minutes, especially for new users. Excellent customer service and a great social listening tool stand out as well. Aggregating mentions, quickly assessing the competitive landscape by channel, and excellent and highly responsive customer service are key strengths. I love the Sprout Social link feature to connect Instagram users with the URLs I am directing them to, and the flexibility to schedule across platforms in bulk or individually at optimal post times is valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility to fit our business requirements under many different scenarios, from simple public web sites to customer or distributor portal solutions and intranets."
"The product has helped our members and communities to freely connect, share knowledge, develop initiatives and share expertise in a secure environment."
"Initial setup is as easy as downloading, unpacking and starting."
"It has a built-in WCMS (web content management system) and provides the ability to develop complex portlet-based web applications, which is valuable because it is Java/Java EE-based and open source."
"Customers liked this portal software platform because Open Source platform with no stack agenda can run in any existing infrastructure with low cost of adoption and offers over 70 out-of-the-box bundled features with an open API architecture that allows you to maximize aggregation and back-end integration."
"CMS lets business users create and manage web content while maintaining revisions, and Liferay enables users to be independent of developers and to manage content within the portal."
"It is just awesome; you should experience DXP."
"If you need something that is scalable, that needs broader functionality, and you need to develop your own services, then this is an excellent solution."
"Sprout Social has positively impacted my organization by helping support steady follower growth through consistent posting, improving efficiency with easy content planning and scheduling, and enabling us to track everything, which is something we could not do before."
"One of the biggest advantages of Sprout Social is its user-friendly dashboard and clear visual reports, which make it easy to interpret data and present insights to clients."
"Sprout Social has positively impacted my organization by facilitating seamless content planning and publishing, allowing us to engage with our clients and the public with well-timed and relevant posts."
"Sprout Social has positively impacted my organization through time saving, quick reporting, and easy connection to our social media platforms."
"Sprout Social has saved us a lot of time, provided the convenience of a single login to multiple socials, and requires less time for training, making it very easy to use and start using it."
"Sprout Social is a great tool because it has helped me unify my social media program on a single platform, enables me to track the impact of social media campaigns, and has allowed my support team to streamline their workflows to handle social media tickets effectively."
"Sprout Social is a great and top-notch tool primarily for scheduling and planning our social media content on different pages, with really great support and it is a very cost-effective tool."
"Switching to Sprout Social saved our business and helped us achieve all we needed to achieve."
 

Cons

"If you are a basic web developer or you have a very small organization, I don't think I would work with it."
"I would like to see it require fewer configurations from the properties file, and provide more GUI options to configure changes."
"The documentation could be better."
"For new installations, the setup is simple; but again migrations for the old version are a nightmare."
"Major upgrades switch the Liferay framework core structure dramatically in EVERY occasion."
"Social areas and capabilities need improvement."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"Documentation for the newly launched version is not up to the mark."
"I sometimes find it difficult to drill down into deeper analytics when using Sprout Social."
"Sprout Social can be improved because the user experience of having hundreds of channels to navigate can be quite fiddly, especially when trying to bulk post."
"Additionally, it does not always support high-quality images or videos, and it is difficult to figure out how to get them into the platform."
"I wish the ability to tag other Facebook pages was a reality with Sprout Social."
"As of now, I have been using Sprout Social for almost two years, but there are some glitches in the back-end; sometimes the posts are not integrated or do not come with the proper details, proper dates, or proper content."
"Sprout Social could be improved in several areas. The user interface could be more user-friendly and intuitive for new users."
"There were definitely a lot of issues with billing regarding how Sprout Social bills, and that actually is my biggest issue with the platform."
"I believe technical support must be improved in Sprout Social."
 

Pricing and Cost Advice

"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"Licensing costs can be very expensive."
"It is a bit expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Construction Company
6%
Healthcare Company
6%
Financial Services Firm
23%
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
What is your experience regarding pricing and costs for Sprout Social?
My experience with pricing, setup cost, and licensing is that Sprout Social delivers good value for the price, making it very cost-effective.
What needs improvement with Sprout Social?
I wish the ability to tag other Facebook pages was a reality with Sprout Social. I think a partnership with unavailable platforms like Nextdoor would be a great improvement for my experience with S...
What is your primary use case for Sprout Social?
My main use case for Sprout Social is social media scheduling, posting, and analytic reports, as it is a helpful tool with comprehensive reporting on social media accounts, detailing the campaign's...
 

Also Known As

Liferay DXP
No data available
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Find out what your peers are saying about Liferay Digital Experience Platform vs. Sprout Social and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.