We performed a comparison between LastPass and Moogsoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in AIOps."Reduction in number of sensitive passwords stored insecurely on local systems."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable."
"Increased security around password management for teams and collaborative efforts with external vendors."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"This product helps keep us secure."
"The initial setup for this process is straightforward and extremely easy. It just works."
"Off-boarding of people is easy without changing shared account passwords."
"The product currently seems to be a few steps ahead of the competition."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The Event Management feature is quite valuable."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"I would like to be able to reduce the log out time of the session."
"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."
"The ability to set up an account expiration limit/date would be very useful."
"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."
"It is not super feature laden. It does not stand out versus the competition."
"LastPass has a problem syncing the passwords to all of the users."
"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."
"It is taking a long time to set it up and could do more to roll out quickly."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"The documentation and flexibility for generic integration could be improved."
Earn 20 points
LastPass is ranked 26th in AIOps while Moogsoft is ranked 13th in AIOps with 11 reviews. LastPass is rated 7.4, while Moogsoft is rated 7.6. The top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". LastPass is most compared with Azure Key Vault, BeyondTrust Password Safe, HashiCorp Vault, Keeper and CyberArk Enterprise Password Vault, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and Dell CloudIQ.
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