We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs."
"Kong Enterprise comes with some ready plug-ins, which is very good for the customers."
"In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
"The most valuable feature of the solution stems from the fact that it seamlessly supports a vast number of tools."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"The solution provides good performance."
"There are a few features that I like about Kong when it comes to authentication and authorization. Specifically, being able to use Kong for role-based access control (RBAC), and then further being able to integrate the RBAC mechanism with our enterprise directory, was very useful."
"The most valuable feature of Kong Enterprise is its capability to integrate with various security tools."
"The UI management is very easy to use."
"The price is pretty reasonable for us."
"The most valuable features of the solution are its importing and publishing."
"Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time."
"Azure API is scalable."
"It's very well integrated with the Azure environment."
"Everything is already available and ready to operate without a lot of preparation work."
"The most valuable features are the API and integrations."
"The solution should include policy features that are available in other solutions like MuleSoft API manager but missing in Kong Enterprise."
"The developer portal needs to be improved."
"We would like to see an automatic data API when we have a table in the database."
"We are facing issues with the solution's features like reports and traffic analysis."
"The tool needs improvement in UX."
"The product's price is an area of concern where improvements are required."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"Because it is open-source, it should be less expensive than others."
"This solution is only available as a cloud-based deployment and it would be very helpful to have an on-premises version."
"Support for GraphQL could be better."
"The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized."
"Performance issues from this platform need to be sorted out."
"An area for improvement in Microsoft Azure API Management is deployment, in particular, the deployment of versions in Oryx. The development to production instance isn't adequate for me and needs to be improved. Microsoft Azure API Management lacks automation, which is another area for improvement."
"I would like to see better scalability and better performance."
"Specific to API development, I think Microsoft is still far behind AWS. AWS has grown by leaps and bounds, and Microsoft is a close second. But in terms of features and other stuff they provide, Microsoft's compatibility with publicly available APIs is a little limited. So, that is a little bit of a constraint. But what they provide is good, it's just that they need to build more on their API suite. I think Google is doing a really good job at that."
"The licensing tiers can be misleading."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 18 reviews while Microsoft Azure API Management is ranked 1st in API Management with 67 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, MuleSoft Anypoint API Manager, Apache APISIX and Amazon API Gateway, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
See our list of best API Management vendors.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
