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Kiteworks vs NetApp Cloud Volumes Service for Google Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (15th), Email Security (32nd), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (11th)
NetApp Cloud Volumes Servic...
Average Rating
9.4
Reviews Sentiment
8.4
Number of Reviews
3
Ranking in other categories
Cloud Migration (18th), Cloud Storage (18th), Public Cloud Storage Services (19th)
 

Mindshare comparison

Kiteworks and NetApp Cloud Volumes Service for Google Cloud aren’t in the same category and serve different purposes. Kiteworks is designed for Enterprise Content Management and holds a mindshare of 1.1%, up 0.6% compared to last year.
NetApp Cloud Volumes Service for Google Cloud, on the other hand, focuses on Cloud Migration, holds 1.6% mindshare, down 2.9% since last year.
Enterprise Content Management
Cloud Migration
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
CC
Enables us to fine-tune storage and capacity on the fly as our needs grow or shrink over time
NetApp delivers High Availability. It's critical to our work. That was the main driver for using NetApp. We have a highly resilient service and if you have a highly resilient service, you are only as resilient as the least resilient part of your infrastructure. That's what we were having trouble with our file system before. It was becoming troublesome, so we needed to find something that was much more highly resilient so that's why we moved to NetApp. The complexity of moving large numbers of files to the cloud depends on what you're trying to do. But for us, it was really simple. I imagine for large enterprise customers it is probably pretty tricky. They're probably on all different technologies inside a large corporation and they may or may not have very large pipes going to them. So if you're in a data center to the cloud then it's going to be easy, but if you have hundreds of branches like if you're a bank and have lots of branch banks, they might have very small pipes out to the internet. It might take forever. In our use case everything's brand new files, so it was pretty trivial. We didn't migrate to the cloud, we were already on the cloud, so it was a nonissue for us. NetApp enables us to share data across VMs. It actually reduced the amount of data storage we need. We were having to have storage attached to each VM. And now we can aggregate that storage across multiple VMs, so that actually gave us a net reduction, which was a good thing. We switched from using block storage to file storage to share data between our VMs. It made it easier, frankly but I worry about the scalability in the future. For the moment it made life easier. We were using block and then we moved back to file with NetApp.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"I can identify from which region our users are uploading or downloading files."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The solution removes the limitations with file attachment size that is found with regular email."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"High availability is very important to us because we have a production environment. High availability is the highest priority for us to continue keeping our systems running."
"Storage was taking up maybe 10 to 20% of my life at the startup, and now it takes up zero. I was personally running all the infrastructure for the company. Now that we've moved to NetApp, I don't have to worry about making sure it's up and running. It's made my life personally much better."
"In terms of its storage snapshot efficiencies, the service is highly efficient. We are only doing things in small batches right now because we have not converted all of the data, but we have tested them in the Google Cloud and they work efficiently."
 

Cons

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"File location could be improved."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"The user interface has room for improvement. We would like this service to be more integrated with Azure, which is very easy to manage and use. It was easy to create volumes and add capacity pools in Azure, but in Google Cloud, we can only create separate volumes. We need more management or configuration options in the user interface."
"I would like for the sales team to get in contact more often and let me know what I should be doing next, what we should be doing about new features. So it would be nice if I heard a little bit more from him. From a technology perspective, I have no complaints."
"It would help if they increased the area in which they employ artificial intelligence, by starting to do assessments on the environments, to project those. They're not using any AI tools, currently, on the administrative side."
 

Pricing and Cost Advice

"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"We don't need so much space, and there is no option to pay as we go or use just what we need. Also, the only way to increase performance is by increasing the level of the service."
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Top Industries

By visitors reading reviews
Government
15%
Financial Services Firm
14%
Manufacturing Company
7%
Computer Software Company
7%
Educational Organization
38%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
Ask a question
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Also Known As

Accellion
CVS for Google Cloud, NetApp CVS for Google Cloud, Cloud Volumes Service for Google Cloud, Cloud Volumes Service for GCP, NetApp Cloud Volumes Service for GCP
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Atos, Bandwidth, Wuxi NextCode
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