Kentik vs PRTG Enterprise Monitor comparison

Kentik and Paessler GmbH are both solutions in the Network Monitoring Software category. Kentik is ranked #29 with an average rating of 9.0, while Paessler GmbH is ranked #33 with an average rating of 7.9. Kentik holds a 1.8% mindshare in NMS, compared to Paessler GmbH’s 0.6% mindshare. Additionally, 100% of Kentik users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

Kentik

Read 16 Kentik reviews

3,784 Views
3,368 Comparison Views

100% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

1,193 Views
1,193 Comparison Views

90% willing to recommend

Kentik

PRTG Enterprise Monitor

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Executive SummaryUpdated on Oct 10, 2024

Kentik and PRTG Enterprise Monitor are competitive products in the network monitoring space. Kentik seems to have the upper hand with rapid data processing and advanced analytics, making it ideal for data-driven decisions. PRTG Enterprise Monitor offers a more holistic approach with comprehensive features.

Features: Kentik provides robust data visualization, real-time analytics, and detailed traffic analysis. PRTG Enterprise Monitor features a wide range of monitoring capabilities, customizable dashboards, and extensive sensor options, covering more scenarios in network monitoring.

Room for Improvement: Kentik could enhance its flexibility in customization, improve scalability options, and expand integration with third-party tools. PRTG Enterprise Monitor might work on simplifying its licensing model, providing more user-friendly interfaces, and optimizing resource consumption for larger deployments.

Ease of Deployment and Customer Service: Kentik provides straightforward deployment with proactive and personalized customer support. PRTG Enterprise Monitor is noted for intuitive deployment and strong customer service, but lacks the personalized touch that Kentik offers.

Pricing and ROI: Kentik requires a significant initial investment but offers advanced analytics that improves decision-making processes. PRTG Enterprise Monitor, while potentially more flexible in setup costs, provides substantial ROI through its extensive feature set.

To learn more, read our detailed Kentik vs. PRTG Enterprise Monitor Report (Updated: March 2026).

Buyer's Guide

Kentik vs. PRTG Enterprise Monitor

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kentik

Ranking in Network Monitoring Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

33rd

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.8%
PRTG Enterprise Monitor	0.6%
Other	97.6%

Network Monitoring Software

Featured Reviews

Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."

"Honestly, it is one of those products that I would suggest to almost any network operator."

"Monitoring operational efficiency is easy."

"This product is easily the best network monitor that I’ve ever seen or heard about."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"Kentik is worth the money to have as a tool."

More Kentik pros

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"It can identify downtimes and disruptions."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"The product is easy to understand."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"PRTG is good and very easy to use."

More PRTG Enterprise Monitor pros

Cons

"I would like to see more granular user and security rights."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"Version 4 of the platform is good and going in the right direction."

"It also detects anomalies proactively, but the same is not so true when it comes to real network problems, since they tend to just happen."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."

More Kentik cons

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"The support must be improved."

"The licensing policy needs to change."

"There could be more security features included in PRTG Enterprise Monitor."

"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

"I rate the product's pricing an eight to seven out of ten."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor is an expensive product."

"The solution is affordable."

"PRTG Enterprise Monitor's pricing is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Healthcare Company

12%

Educational Organization

11%

University

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

See all answers

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

See all answers

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

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Product Reports

Buyer's Guide

Kentik

March 2026

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Buyer's Guide

PRTG Enterprise Monitor

March 2026

Download PRTG Enterprise Monitor product report

Overview

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Information Not Available

Buyer's Guide

Kentik vs. PRTG Enterprise Monitor

March 2026

Free Report: Kentik vs. PRTG Enterprise Monitor

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