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Kaspersky Endpoint Detection and Response Optimum vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Kaspersky offers effective, cost-worthy security with a 30% return, valued for protection against data loss and phishing.
Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Senior IT Manager at HETCO
 

Customer Service

Sentiment score
5.3
Kaspersky support is generally good with knowledgeable staff, but some users report delays and occasional imprecise answers.
Sentiment score
4.9
SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.
Compared to other solution providers, the responses are not very clear when we need support.
Consultant at a tech services company with 11-50 employees
We usually solve issues ourselves due to our experience, as paid support is not used.
Network Engineer at Berhan Bank
For technical support, Kaspersky provides two kinds: purchased support for real-time assistance and normal support during working hours.
CEO at Haniya Technologies
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
Product Manager at wahana piranti teknologi
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
Product Manager at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is scalable, supporting thousands of endpoints, though some integrations may be needed.
Sentiment score
8.5
SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.
Kaspersky Endpoint Detection and Response Optimum can expand from Endpoint Detection and Response to Extended Detection and Response and then threat intelligence solutions.
CEO at Haniya Technologies
It is very easy for me to scale.
Senior IT Executer at Mylerz Co.
Currently, I find it good and easily scalable.
Network Engineer at Berhan Bank
There are no restrictions on the scalability of SonicWall Capture Client.
Product Manager at a tech services company with 11-50 employees
SonicWall Capture Client is accessed via cloud-based management console.
Product Manager at a tech services company with 11-50 employees
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
Product Manager at wahana piranti teknologi
 

Stability Issues

Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is highly stable, scoring high in reliability with minor agent disconnection issues.
Sentiment score
8.6
SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.
The solution is highly stable, scoring more than nine in terms of protection.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Kaspersky Endpoint Detection and Response Optimum is stable.
Network Engineer at Berhan Bank
I would rate stability for Kaspersky Endpoint Detection and Response Optimum as nine; it is pretty stable, a very good, stable product.
CEO at Haniya Technologies
 

Room For Improvement

Kaspersky EDR Optimum requires better firewall integration, UI improvements, simplified setup, enhanced support, and unified tool management.
SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
The uninstallation needs better handling, specifically with automatic license deletions.
Senior IT Manager at HETCO
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
Consultant at a tech services company with 11-50 employees
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
Product Manager at a tech services company with 11-50 employees
XDR cannot be used unless MDR services are purchased with SonicWall.
Product Manager at a tech services company with 11-50 employees
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
Product Manager at wahana piranti teknologi
 

Setup Cost

Kaspersky EDR Optimum is cost-effective, subscription-based, and offers good value, appealing to budget-conscious companies.
SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Senior IT Executer at Mylerz Co.
The value from Kaspersky is very good, especially since we recently got a special deal.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
Senior IT Manager at HETCO
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Product Manager at a tech services company with 11-50 employees
 

Valuable Features

Kaspersky EDR Optimum provides real-time threat response, user-friendly interface, robust security features, and seamless integration for enterprise protection.
SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
Senior IT Manager at HETCO
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
Consultant at a tech services company with 11-50 employees
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
Product Manager at wahana piranti teknologi
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
Product Manager at a tech services company with 11-50 employees
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (42nd)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.7% compared to the previous year. The mindshare of SonicWall Capture Client is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response Optimum0.9%
SonicWall Capture Client0.8%
Other98.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Educational Organization
7%
Comms Service Provider
10%
Computer Software Company
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
The reporting system is good, but it can be quite tricky for customers to get the reports. Unfortunately, Kaspersky UI is something they need to work upon. It's not as simplistic or user-friendly a...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
The main use case is attractive for customers because the endpoint detection and response system helps with patch management and remote software. It has many ITSM feature sets, which has been an at...
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particu...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...
 

Overview

 

Sample Customers

Information Not Available
Luton College
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879,422 professionals have used our research since 2012.