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Kaspersky Cybersecurity Services vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Cybersecurity Ser...
Ranking in Managed Security Services Providers (MSSP)
8th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (18th)
 

Mindshare comparison

As of August 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Kaspersky Cybersecurity Services is 1.4%, up from 1.0% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis Managed XDR / MDR6.3%
Kaspersky Cybersecurity Services1.4%
Other92.3%
Managed Security Services Providers (MSSP)
 

Featured Reviews

reviewer2736225 - PeerSpot reviewer
Program Manager at a outsourcing company with 51-200 employees
Real-time monitoring has strengthened our defenses but ongoing upgrades and AI features need work
There is definitely room for improvement, especially with AI coming into play. I believe they are already working on it, but we probably have an older version because it is an on-premises solution. Licensing costs must remain competitive with so many things coming up in the market. The problem arises as everything is now driven by AI, and everyone looks to change partners for more productive and cheaper rates to save on OPEX. We are not yet working with automation software solutions. We are still working on those items as part of a roadmap, but we have not yet started implementation. We are looking for solutions such as EDR and network security at this time.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kaspersky Cybersecurity Services is a major reason I chose this solution because the brand has a constant knack for keeping up with security."
"The most valuable features of Kaspersky Cybersecurity Services are the light use of resources, plenty of functionality and scans are quick."
"There are some patent pending detectors within the platform that provides a lot of value."
"The most valuable features are IDS and IPS."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The knowledge base is up to date and easy to use."
"The solution definitely made us way more aware of the possibilities out there."
"The initial setup was very straight forward."
"The advantage of using this solution is that the setup is done quickly and can be done in-house."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
 

Cons

"Kaspersky Cybersecurity Services can improve browsing security. When I'm browsing some sites, they don't allow the solution to open which would keep it secure. There's an issue with the secure mode, which they put on browsers, such as IE, Edge, or Firefox."
"It is not an eight or nine due to the challenges of constantly upgrading the on-premises solution, which is a problem of the solution itself rather than Kaspersky Cybersecurity Services."
"GUI for resolving tickets is terrible. Non-intuitive, offering a dizzying array of options, often none of which made sense even for common problems."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"It would be nice if the solution were a little more affordable."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
 

Pricing and Cost Advice

"The cost of Kaspersky Cybersecurity Services is good. If you buy a subscription it can extend to some of your other devices."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"It is expensive but there is no better product than this."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing of Dell Secureworks is very reasonable."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What needs improvement with Kaspersky Cybersecurity Services?
There is definitely room for improvement, especially with AI coming into play. I believe they are already working on it, but we probably have an older version because it is an on-premises solution....
What is your primary use case for Kaspersky Cybersecurity Services?
Kaspersky Cybersecurity Services is a major reason I chose this solution because the brand has a constant knack for keeping up with security. Additionally, the way they were able to customize it fo...
What advice do you have for others considering Kaspersky Cybersecurity Services?
The console is good and user-friendly, making it easy to navigate. We have not used the Advanced Malware Detection feature with this product. I would give this solution a rating of seven out of ten...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Novolipetsk Steel
RICOH, Owens and Minor
Find out what your peers are saying about Kaspersky Cybersecurity Services vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.