Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The customer service provides a fast response.
I would rate their support five out of ten because most of the time they are not able to resolve the issues.
It needs improvement in response time and addressing feature requests promptly.
I would evaluate Tenable Vulnerability Management's customer service and technical support as average.
They can seamlessly scale the number of endpoints from 100 to 1,000,000 in a day.
I have faced no stability issues with Tenable.
The stability is commendable, and I would rate Tenable ten out of ten.
I would suggest HP WebInspect as a better option than Tenable.io.
They should also accelerate the process of implementing new features upon request.
It's always expensive for the customer.
Tenable charges around $40 per device, while Rapid7 costs $10 to $15 per device.
All modules are working well, and for me, it's a complete product.
Tenable enables vulnerability management through potential AI integration that consolidates efforts and resolves multiple vulnerabilities simultaneously.
The best features of Tenable Vulnerability Management are flexibility, breadth and scope, and the fact that their current vulnerabilities come out, and they have tests for them within a day or two.
It provides survivability benefits. It helps me understand if the system is capable of withstanding certain levels of stress.
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.
VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
Kaseya VSA Features
Kaseya VSA has many valuable key features. Some of the most useful ones include:
Kaseya VSA Benefits
There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.
A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.
PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
Managed in the cloud and powered by Tenable Nessus, Tenable Vulnerability Management (formerly Tenable.io) provides the industry's most comprehensive vulnerability coverage with real-time continuous assessment of your organization. Built-in prioritization, threat intelligence and real-time insight help you understand your exposures and proactively prioritize remediations.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
