Kaseya IT Center vs WhatsUp Gold comparison

Cancel
You must select at least 2 products to compare!
Kaseya Logo
113 views|92 comparisons
100% willing to recommend
Progress Software Logo
912 views|714 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kaseya IT Center and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Kaseya IT Center vs. WhatsUp Gold Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's technical support is good.""It is a product that is very easy to learn."

More Kaseya IT Center Pros →

"The most valuable features are network bandwidth monitoring and monitoring device health.""I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.""The solution effectively monitors network devices and servers.""It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.""The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps.""It handles the basics of monitoring.""This is a good, stable network monitoring solution for devices.""WhatsUp Gold is very easy to deploy."

More WhatsUp Gold Pros →

Cons
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved.""At times, there is degradation in performance."

More Kaseya IT Center Cons →

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.""We can never achieve or get a good picture of the network topology.""I might like to see a better interface in the future.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring.""The technical support does not bother to respond.""Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions.""I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
  • More Kaseya IT Center Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
    771,157 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution's technical support is good.
    Top Answer:Kaseya has currently fixed some of the issues related to Kaseya Live Connect (KLC). In Kaseya, agents are shown as offline at times, and it is an area that is being improved. Our company's clients… more »
    Top Answer:I use Kaseya IT Center in my company for installation purposes, scripts, and Windows-related issues. Our company had to use the solution to troubleshoot some issues in Windows. The tool is useful for… more »
    Top Answer:The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one… more »
    Top Answer:WhatsUp Gold is reasonably priced considering how much we are monitoring. There could always be a cheaper option but compared to SolarWinds and others in the market, WhatsUp Gold keeps it at a point… more »
    Top Answer:Importing the maps and being able to customize them could be easier. Our network architect was able to import our maps, but if there was an easier way to customize the maps, that process could be… more »
    Ranking
    21st
    out of 42 in Server Monitoring
    Views
    113
    Comparisons
    92
    Reviews
    1
    Average Words per Review
    788
    Rating
    8.0
    15th
    out of 42 in Server Monitoring
    Views
    912
    Comparisons
    714
    Reviews
    6
    Average Words per Review
    464
    Rating
    7.5
    Comparisons
    Also Known As
    IT Center
    Learn More
    Overview
    IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Financial Services Firm9%
    Manufacturing Company9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    Kaseya IT Center vs. WhatsUp Gold
    May 2024
    Find out what your peers are saying about Kaseya IT Center vs. WhatsUp Gold and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while WhatsUp Gold is ranked 15th in Server Monitoring with 22 reviews. Kaseya IT Center is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Kaseya IT Center is most compared with Tanium, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our Kaseya IT Center vs. WhatsUp Gold report.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.