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Kaseya IT Center vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
20th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Oracle Enterprise Manager
Ranking in Server Monitoring
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
127
Ranking in other categories
Database Development and Management (1st)
 

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.3%, down from 0.3% compared to the previous year. The mindshare of Oracle Enterprise Manager is 1.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement
A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.
Muhammad Usman Muzaffar - PeerSpot reviewer
Provides good stability and has an easy implementation process
It is a good tool for monitoring databases. It enhances the overall visibility within the database The older version of the product works with Flash technology. Although the latest version works with Java, it still requires Flash technology. It should utilize only a Java plugin to visualize your…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is good."
"The stability is good. Our systems have been up for over two years without any stability issues."
"It is a product that is very easy to learn."
"With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate."
"It's user friendly."
"It is a comprehensive, end-to-end solution for managing database consolidation, something that has been missing and difficult to do."
"One of the most valuable features of Oracle Enterprise Manager has been the preventive reporting capability."
"We can manage everything in our environment."
"The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products."
"I would recommend Oracle Enterprise Manager to others."
"I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those."
 

Cons

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"At times, there is degradation in performance."
"I would like to see MDM integration improved."
"Setting up the Oracle Enterprise Manager is challenging as it requires setting up a separate server."
"The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."
"The solution’s pricing could be improved."
"The product must improve its support team."
"The user interface is not very interactive. It needs improvement."
"Technical support could be faster."
"They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA."
"The tool is expensive."
 

Pricing and Cost Advice

"Pricing is okay and negotiable."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
"The license is good but can be improved."
"There is only the standard licensing fee. There are no other costs."
"The product is very expensive."
"Oracle Enterprise Manager is a free tool from Oracle."
"There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess."
"Oracle Enterprise Manager is a free-of-cost solution. Oracle Enterprise Manager can be expensive only if you go for its licensing part."
"The licensing is the responsibility of our customers."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
75%
Financial Services Firm
5%
Computer Software Company
4%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Kaseya IT Center?
The solution's technical support is good.
What needs improvement with Kaseya IT Center?
I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...
What is your primary use case for Kaseya IT Center?
So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...
What do you like most about Oracle Enterprise Manager?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools. While I cannot comment definitively on whether it is high or low, this depends on the custo...
What needs improvement with Oracle Enterprise Manager?
Currently, we are using version 13.5, which is very helpful. However, adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager ( /products/oracle-enterpr...
 

Also Known As

IT Center
No data available
 

Overview

 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Kaseya IT Center vs. Oracle Enterprise Manager and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.