Kaseya IT Center vs Zabbix comparison

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Kaseya Logo
113 views|92 comparisons
100% willing to recommend
Zabbix Logo
11,116 views|8,470 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kaseya IT Center and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring.
To learn more, read our detailed Server Monitoring Report (Updated: April 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a product that is very easy to learn.""The solution's technical support is good."

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"Zabbix has a roadmap and they are continuously and frequently adding new features.""The most valuable feature is service assurance.""It can send messages to our ticketing system.""We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine.""There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on.""They've already added extra features, such as noise-canceling and facial recognition, which is great.""The integration capabilities and APIs are the best part.""The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

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Cons
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved.""At times, there is degradation in performance."

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"I would like for this solution to be more cloud-friendly.""The stability could be better.""Having a more customizable interface and dashboard would be an improvement.""The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance.""Zabbix technical support is sold separately.""Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing.""The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have.""Correlation of events would be a wonderful addition."

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Pricing and Cost Advice
  • "I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
  • More Kaseya IT Center Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The solution's technical support is good.
    Top Answer:Kaseya has currently fixed some of the issues related to Kaseya Live Connect (KLC). In Kaseya, agents are shown as offline at times, and it is an area that is being improved. Our company's clients… more »
    Top Answer:I use Kaseya IT Center in my company for installation purposes, scripts, and Windows-related issues. Our company had to use the solution to troubleshoot some issues in Windows. The tool is useful for… more »
    Top Answer:We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us… more »
    Top Answer:In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be… more »
    Ranking
    21st
    out of 42 in Server Monitoring
    Views
    113
    Comparisons
    92
    Reviews
    1
    Average Words per Review
    788
    Rating
    8.0
    1st
    out of 42 in Server Monitoring
    Views
    11,116
    Comparisons
    8,470
    Reviews
    26
    Average Words per Review
    616
    Rating
    8.4
    Comparisons
    Centreon logo
    Compared 6% of the time.
    Checkmk logo
    Compared 5% of the time.
    SolarWinds NPM logo
    Compared 4% of the time.
    Nagios Core logo
    Compared 4% of the time.
    Nagios XI logo
    Compared 4% of the time.
    Also Known As
    IT Center
    Learn More
    Overview
    IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider10%
    Aerospace/Defense Firm7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization33%
    Computer Software Company12%
    Comms Service Provider6%
    Financial Services Firm6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise42%
    Large Enterprise41%
    Buyer's Guide
    Server Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while Zabbix is ranked 1st in Server Monitoring with 100 reviews. Kaseya IT Center is rated 8.0, while Zabbix is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Kaseya IT Center is most compared with , whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.