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Kana Express [EOL] vs Presence Technology comparison

Verint and Presence Technology are both solutions in the CRM category.
Presence Technology
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Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Kana Express [EOL] and Presence Technology based on real PeerSpot user reviews.

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CRM
July 2025
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Helped 861,803 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kana Express [EOL]
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Presence Technology
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
CRM (46th)
Buyer's Guide
CRM
July 2025
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Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: July 2025.
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861,803 professionals have used our research since 2012.
 

Comparisons

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Product Reports

Buyer's Guide
CRM
July 2025
Kana Express [EOL] reportDownload Kana Express [EOL] product report
Buyer's Guide
CRM
July 2025
Presence Technology reportDownload Presence Technology product report
 

Also Known As

Trinicom
No data available
 

Overview

Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.
Verint
Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
Presence Technology
 

Sample Customers

Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Acierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
Buyer's Guide
CRM
July 2025
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Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: July 2025.
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861,803 professionals have used our research since 2012.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.