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Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.
Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.
Microsoft Dynamics CRM is ranked 2nd in CRM with 25 reviews while Presence Technology is ranked 37th in CRM. Microsoft Dynamics CRM is rated 7.6, while Presence Technology is rated 0.0. The top reviewer of Microsoft Dynamics CRM writes "Secure, good support, but graphical interface could improve". On the other hand, Microsoft Dynamics CRM is most compared with SAP CRM, ServiceNow, Salesforce Marketing Cloud, Siebel CRM and Freshdesk, whereas Presence Technology is most compared with .
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