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Juniper SRX Series Firewall vs Untangle NG Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Juniper SRX Firewall reduces operating costs by 25% over three years, offering faster ROI for ISPs than other sectors.
Sentiment score
6.5
Untangle NG Firewall saves users time and money, simplifies management, enhances security, and offers substantial ROI through scalable solutions.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
Service Delivery Manager at CasCom
 

Customer Service

Sentiment score
6.7
Customer support is quick and effective, though technical support sees mixed reviews, with some preferring competitors like Cisco.
Sentiment score
5.6
Untangle NG Firewall's support is responsive but faces challenges with time zones, expertise, resources, and documentation improvements.
Technical support is very good.
CEO at a tech services company with 1-10 employees
Depending on the case, the Juniper technical center sometimes resolves issues quickly.
Technical Consultant Of Juniper Networks Division at MUK
I use official documentation, guides, or manuals for Untangle NG Firewall.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
They're able to remotely manage the devices if necessary for support.
Service Delivery Manager at CasCom
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
Director of Information Technology at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.4
Juniper SRX Firewall is scalable for diverse organization sizes but may face limitations depending on deployment specifics.
Sentiment score
6.3
Untangle NG Firewall is versatile, scalable, and suitable for both large enterprises and small businesses, supporting varied user demands.
Customers buy new Juniper SRX Series Firewall units, and we migrate configurations on the new units very easily and quickly.
Consultant at Lantec
I believe the scalability of Juniper SRX Series Firewall is good for mid-range and upper-range firewalls, but the branch models are not very scalable.
Technical Consultant Of Juniper Networks Division at MUK
Since it can be put on any box, the scalability is fantastic.
Service Delivery Manager at CasCom
 

Stability Issues

Sentiment score
8.4
Juniper SRX Series Firewall is highly stable and reliable, often rated 8-10, preferred over Fortinet and Palo Alto.
Sentiment score
8.4
Untangle NG Firewall is praised for stability and reliability, experiencing minor issues but no major disruptions, suitable for large-scale administration.
The solution has absolutely high stability.
CEO at a tech services company with 1-10 employees
I have configured it for many customers, and they have operated for more than a year without any problems.
Technical Consultant Of Juniper Networks Division at MUK
I would rate the stability and reliability of Untangle NG Firewall as a ten.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
I haven't had to mess with it too much; it's pretty stable.
Director of Information Technology at a consultancy with 11-50 employees
 

Room For Improvement

The Juniper SRX Series Firewall needs interface improvements, expanded security features, and better integration, support, and pricing options.
Untangle NG Firewall needs improved support, a streamlined console, and enhanced features like web filtering, mobile access, and reporting.
With a better user interface and graphical interface, the Juniper SRX Series Firewall could be a superior solution compared to what it is now.
CEO at a tech services company with 1-10 employees
They are only one unit high but have very good performance and a lot of different ports, supporting from 1 gig to 100 gig ports.
Technical Consultant Of Juniper Networks Division at MUK
With my extensive experience with the Juniper SRX Series Firewall, the robustness of the SD-Cloud or Security Director interface and overall functionality needs to be improved to compete with leading firewall solutions.
Global Juniper Presales Engineer at Westcon-Comstor
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
Director of Information Technology at a consultancy with 11-50 employees
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
The user interface, training, and general product innovation need improvement.
Service Delivery Manager at CasCom
 

Setup Cost

Juniper SRX Series Firewall provides competitive pricing, with most features included, except advanced security, making it cost-effective.
Untangle NG Firewall's modular pricing varies with setup size, offering cost-effective open-source options and flexible enterprise packages.
The Juniper SRX Series Firewall is affordable and cost-effective.
Global Juniper Presales Engineer at Westcon-Comstor
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
Director of Information Technology at a consultancy with 11-50 employees
It is not very expensive, so it is affordable for my budget.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Valuable Features

Juniper SRX Series Firewall provides robust security, versatile features, and easy integration for comprehensive enterprise protection and management.
Untangle NG Firewall provides versatile security features, easy setup, and centralized management, ideal for small businesses on generic hardware.
Juniper SRX Series Firewall has built-in functionality in its Junos operating system to use automation scripts, which allow for the automation of processes to deploy and maintain Juniper SRX Series Firewall.
Technical Consultant Of Juniper Networks Division at MUK
Juniper SRX Series Firewall helps in terms of network security for my customers by protecting end-users from any form of cyber attack or threat, with a good database that updates and pushes out signatures to defend against threats.
Global Juniper Presales Engineer at Westcon-Comstor
The routing, Layer 2, 3, 4 solutions in the network layers are valuable features.
CEO at a tech services company with 1-10 employees
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
Director of Information Technology at a consultancy with 11-50 employees
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
Service Delivery Manager at CasCom
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Categories and Ranking

Juniper SRX Series Firewall
Ranking in Firewalls
23rd
Ranking in Unified Threat Management (UTM)
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
32nd
Ranking in Unified Threat Management (UTM)
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Juniper SRX Series Firewall is 2.1%, up from 1.6% compared to the previous year. The mindshare of Untangle NG Firewall is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Juniper SRX Series Firewall2.1%
Untangle NG Firewall1.0%
Other96.9%
Firewalls
 

Featured Reviews

IhorShtanko - PeerSpot reviewer
Technical Consultant Of Juniper Networks Division at MUK
Secure branch connectivity and automation have improved, but clustering and support still need work
I think Juniper SRX Series Firewall could be improved or enhanced because maybe a year or two ago, Juniper began producing new boxes such as SRX 1600, SRX 2300, and SRX 4300 and 4700, which are excellent products. They are only one unit high but have very good performance and a lot of different ports, supporting from 1 gig to 100 gig ports. Juniper also has series SRX 300, but it is an old firewall and not very powerful. I believe that maybe in a year, they will transition to another series, such as SRX 400. However, the functionality of Juniper SRX Series Firewall remains the same. The differences involve performance, quality, number of ports, and types of ports in different models of Juniper SRX Series Firewall.
Gary-Downey - PeerSpot reviewer
Director of Information Technology at a consultancy with 11-50 employees
Has provided built-in VPN tools and reporting features that streamline remote access and monitoring tasks
We do an outside-sourced threat prevention regarding the Threat Prevention features. I haven't run into areas that could be improved or cons versus pros for Untangle NG Firewall. I haven't done anything too advanced when it comes to the filtering, so I'm not sure what can be improved or added. I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules. These areas could be improved to make it a nine out of 10 or a 10 out of 10 for overall rating.
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Top Industries

By visitors reading reviews
Construction Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
17%
Construction Company
10%
University
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise32
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Juniper SRX?
The Juniper SRX Series Firewall is affordable and cost-effective. The cost depends on the use case; for firewalls, it's not per user, but for VPN Connect it is per user, while most other licenses a...
What advice do you have for others considering Juniper SRX?
The role-based control feature supported by Juniper SRX Series Firewall is usually a good solution, especially when using another database server or RADIUS server for authenticating different users...
What needs improvement with Juniper SRX Series Firewall?
I think Juniper SRX Series Firewall could be improved or enhanced because maybe a year or two ago, Juniper began producing new boxes such as SRX 1600, SRX 2300, and SRX 4300 and 4700, which are exc...
What needs improvement with Untangle NG Firewall?
I would appreciate improvements to the ad blocker and SSL Inspector of Untangle NG Firewall.
What is your primary use case for Untangle NG Firewall?
My usual use cases for Untangle NG Firewall are just like a firewall and router. The main purpose is for firewall functionality. It has a captive portal, web filter, virus blocker, spam blocker, ba...
 

Also Known As

Juniper SRX
No data available
 

Overview

 

Sample Customers

7-Eleven, AARNet Pty Ltd, Allegro Networks, alltours GmbH, Apollo Hotel Papendrecht, Armstrong Atlantic State University, Atlantech Online, Availity, Bajaj Capital, Baloise Insurance, BancABC, BAS Group, Black Lotus, Blue Box, Borealis, Carilion Clinic, Catholic Health System, CATV, Champlain College, Chinas Ministry of Railways, China University of Mining and Technology (CUMT), Cloud Dynamics, CloudSeeds, Cloudwatt, CODONiS, Colt Technology Services, Cork Internet Exchange, CSS Versicherung AG, CyrusOne, Danish Crown, Deloitte Belgium, Department of Energy, Divona Telecom, DQE Communications, DreamHost, European Government Agency, Expedient, Financial Market Information Services Provider, Fluidata, Fonality, Fox Sports, Global Financial Institution, Global Investment Bank, Global Investment Company, Energy Sciences Network (ESnet), Goethe University, HEAnet, High Performance Networks Inc., Hillenbrand
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Juniper SRX Series Firewall vs. Untangle NG Firewall and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.