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JumpCloud vs Yubico YubiKey comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Yubico YubiKey
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
5
Ranking in other categories
Authentication Systems (7th), Passwordless Authentication (2nd), Multi-Factor Authentication (MFA) (4th)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
KM
Co-Founder at LBR Infosolutions
Robust authentication boosts security in restricted environments
Yubico YubiKey is highly valued for its anti-phishing feature, which prevents phishing of OTPs that are normally obtained through phones. The security features of Yubico YubiKey make it stand out among other MFA products in India, as it prevents anyone from accessing my password or PIN. Additionally, it supports receiving OTPs on phones.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Scalability-wise, I rate the solution a ten out of ten."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"The solution is stable."
"The most valuable feature is the ability of the product to integrate all applications."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"YubiKey is a hardware security device with advanced security features."
"The most valuable feature of Yubico YubiKey is security."
"It's small and lightweight. Like a phone, it doesn't run out of battery. It also doesn't have to be unlocked. It doesn't break. Moreover, they're very durable and it's very convenient."
"Yubico YubiKey is highly valued for its anti-phishing feature, which prevents phishing of OTPs that are normally obtained through phones."
"The solution is simple to use and we have installed it in our clients' endpoints. The tool is just plug-and-play for the end user. The end user can just put in the key to the security computer and log in without any hassle. The solution is efficient, user-friendly, and easy to use."
 

Cons

"Customer service is fairly good, and sometimes it takes a little time to hear back."
"I have not seen a return on investment from JumpCloud."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"The sync speed between the JumpCloud instance and the agent could be improved."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"Currently, an area where the product lacks is in addressing service needs."
"It's a hardware device, so it isn't cost-effective to use for all your accounts. You might have a hard time getting budget approval. It's better to take a strategic approach and use it only for critical accounts. You can use other forms of authentication for the rest."
"Yubico YubiKey could be improved by allowing for centralized administration, which is not currently available in India."
"Yubico YubiKey is inconvient. No one likes the idea of having to put a USB device into the system, having to remember to take it out, and having passwords. It may be very good for security but it is not great for people to use."
"It would be better if the product can come up with a serial number for the keys. It would be nice if they had a numbering system as a configuration identity that would help the IT and technical teams to identify the keys because they look all the same. It would be more like putting a tag on them."
 

Pricing and Cost Advice

"The solution is pretty expensive."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"We paid 100 bucks for one Yubikey."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Government
11%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What needs improvement with Yubico YubiKey?
Yubico YubiKey could be improved by allowing for centralized administration, which is not currently available in India. In India, administrators typically have control over all security devices, bu...
What is your primary use case for Yubico YubiKey?
I primarily use Yubico YubiKey ( /products/yubico-yubikey-reviews ) for authentication in environments such as Active Directory, cloud administration, trading room, and dealing room where phones ar...
What advice do you have for others considering Yubico YubiKey?
From an individual perspective, no improvements are required for Yubico YubiKey. However, at a corporate or enterprise level, a central control mechanism is necessary, which is currently lacking in...
 

Also Known As

Resmo
YubiKey
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Google Inc., Salesforce, Novartis, Facebook, GitHub, CERN, Duke University, Code Enigma, Luther Burbank High School, ZorgSaam, Agfa, Santa Clara County Fire Department, Dyson Ltd, Portugal Telecom, Boral, Canonical Ltd
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: August 2026.
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