We performed a comparison between JumpCloud and RSA SecurID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product enables device management."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"The solution is stable."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"One of the most valuable feature is the ID soft token and hard token."
"I think it is really good when it comes to the hard token side of things."
"I would say that the two-factor authentication and the ease of installation and configuration are the most valuable features of this solution."
"The most valuable features of RSA SecurID Access are push notifications, multifactor authentication, and ease of integration and deployment."
"It is a scalable solution."
"For improvement, the tool should introduce more customization options."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"I would like to see some support for printers, especially network printers, through the application."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"It doesn't offer an agent-based or reverse-proxy-based approach to integration, which could enhance its flexibility."
"There are different compliances across the globe; RSA SecurID Access could be more complaint-based."
"The interface needs to improve a lot. It should be easier to manage and navigate."
"Sometimes, we encounter issues with other applications that are not compatible with RSA SecurID Access and require expert troubleshooting. At those times, we need additional support from an implementation perspective. This is an area where Oracle can improve as there is no substitute for reliable and efficient support."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while RSA SecurID is ranked 8th in Authentication Systems with 9 reviews. JumpCloud is rated 8.6, while RSA SecurID is rated 7.8. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of RSA SecurID writes "Enhanced security, reliable, helpful technical support, and easy to install". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas RSA SecurID is most compared with Yubico YubiKey, Microsoft Entra ID, PingID, Fortinet FortiToken and Cisco ISE (Identity Services Engine). See our JumpCloud vs. RSA SecurID report.
See our list of best Authentication Systems vendors and best ZTNA as a Service vendors.
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