No more typing reviews! Try our Samantha, our new voice AI agent.

JumpCloud vs RSA Adaptive Authentication comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
RSA Adaptive Authentication
Average Rating
6.8
Number of Reviews
6
Ranking in other categories
Authentication Systems (26th)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
Directorc4e7 - PeerSpot reviewer
Director of Cyber Security at a financial services firm with 1,001-5,000 employees
We need better ease of use; the product is overly complicated
There are many use cases that we have defined based on our business needs Ingestion of logs and raising alert space on those logs are the most valuable features. The product is basically unusable. We need better ease of use; it's overly complicated. It has taken years to implement. We used RSA…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JumpCloud has solved my needs by consolidating what I was previously using into one solution."
"The most valuable feature is the ability of the product to integrate all applications."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"One of the most valuable features is the fraud detection capability with minimal friction in the customer experience."
"Risk Engine’s risk score, eFN, GeoIP, and device binding all coming together in the Policy Rules to decide when to escalate to MFA."
"Ingestion of logs and raising alert space on those logs are the most valuable features."
"The capability to manage your business policy related to security when required without vendor involvement."
"Once we started adopting these products, we've seen the fraud losses go down considerably."
"Our customer are seeing value from the product, as they experience cost reductions. They can stop fraud from their customers, then their customers can have a better experience from their services."
"It has reduced false positives greatly in our fraud detection ability."
"The most valuable feature is the stock tokens. That works the best for us."
 

Cons

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"For improvement, the tool should introduce more customization options."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"The visual tool and interface must be more fine-tuned."
"Customer service is fairly good, and sometimes it takes a little time to hear back."
"JumpCloud can be improved in several areas."
"Support is not good enough."
"The product is basically unusable. We need better ease of use; it's overly complicated."
"Better filters when searching for events. The current features for current filters when searching fraud events are not very comprehensive. You can only filter by certain fields in the transaction."
"It's an okay solution. It's just old technology and it's time to move on."
"Reporting modules is one of the major areas that can be improved further."
"I think I would like to see them use more of our data, and give us more ability to control or configure how the protection patterns work for a specific business, and also provide more transparency into the methodology."
"It has taken years to implement."
"I would like to see a more adaptive type of solution, something that we could use on our web pages..."
"RSA Adaptive Authentication lacks a mechanism to verify the identity of a new user in the Enrollment event workflow."
 

Pricing and Cost Advice

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution is pretty expensive."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The cost was around $5 per user per month."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"JumpCloud's monthly license costs around $25 for the complete solution."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"You may need to opt for second best if funding is low and the number of users is huge. However, the pricing is able to be negotiated if your user figures are huge."
"Customers need to deploy the solution in a very expensive infrastructure. RSA should should think about a less expensive infrastructure for customers because the solution costs around $100,000, and the infrastructure needed to support that solution may be even more expensive than that price."
"Keep the proxy service layer on premises. That consumes SaaS security services on the back-end."
"The pricing is $50 per head, yearly."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
26%
Construction Company
18%
Comms Service Provider
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
Ask a question
Earn 20 points
 

Also Known As

Resmo
No data available
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: August 2026.
909,725 professionals have used our research since 2012.