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JumpCloud vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
Sentiment score
4.9
Qualys CyberSecurity Asset Management boosts efficiency, reduces costs, enhances security, and delivers a 95% ROI with 35% cost reduction.
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
Android Developer at Droidforge
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
Senior Manager at a consultancy with 10,001+ employees
It has reduced the number of development and scripting hours along with maintenance hours.
Security Operations Manager at Solventum
 

Customer Service

Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
Sentiment score
7.5
Qualys CyberSecurity Asset Management's customer service is highly praised for its responsiveness, effectiveness, and swift problem resolution capabilities.
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
The support team was knowledgeable and offered a variety of quick resolution options.
Android Developer at Droidforge
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
Senior Information Security Engineer at a consultancy with 10,001+ employees
I would rate their customer support a ten out of ten.
Information Security Lead at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
Sentiment score
7.8
Qualys CyberSecurity Asset Management excels in scalability, supporting diverse environments with numerous users, networks, and large datasets efficiently.
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
We have about 300,000 assets installed with agents worldwide.
Information Security Lead at a consultancy with 10,001+ employees
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Cyber Security Specialist at a financial services firm with 10,001+ employees
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Manager Information Security at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
Sentiment score
7.5
Qualys CyberSecurity Asset Management is stable, highly rated, with minimal issues, and appreciated for its consistent enhancements and features.
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
I would rate the stability of Qualys CSAM a ten out of ten.
IT Engineer at a consultancy with 10,001+ employees
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
SENIOR MANAGER, CYBERSECURITY THREAT, RISK & ARCHITECTURE at a tech vendor with 1,001-5,000 employees
They are constantly adding capabilities.
Director of Vulnerability Management at a insurance company with 1,001-5,000 employees
 

Room For Improvement

JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
Qualys CyberSecurity Asset Management struggles with integration, configuration flexibility, tagging accuracy, and performance issues needing improvement.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
Qualys is currently not able to identify assets lacking DNS information.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
Senior Security Consultant at CyberNxt Solutions LLP
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
 

Setup Cost

JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
Qualys offers high yet flexible pricing, valued for comprehensive features and cost-effectiveness, especially when bundled with other services.
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
A cost-effective solution.
Senior Security Consultant at CyberNxt Solutions LLP
I believe that the stability and reliability of Qualys offer great value for the money.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Android Developer at Droidforge
 

Valuable Features

JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
Qualys CyberSecurity Asset Management enhances security with real-time visibility, integration, TruRisk scoring, and simplified asset and patch management.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
Android Developer at Droidforge
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Information Security Lead at a consultancy with 10,001+ employees
 

Categories and Ranking

JumpCloud
Ranking in Cyber Asset Attack Surface Management (CAASM)
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd)
Qualys CyberSecurity Asset ...
Ranking in Cyber Asset Attack Surface Management (CAASM)
3rd
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Vulnerability Management (7th), Patch Management (4th), Attack Surface Management (ASM) (3rd), Software Supply Chain Security (2nd)
 

Mindshare comparison

As of August 2026, in the Cyber Asset Attack Surface Management (CAASM) category, the mindshare of JumpCloud is 1.7%, up from 0.5% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 10.2%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cyber Asset Attack Surface Management (CAASM) Mindshare Distribution
ProductMindshare (%)
Qualys CyberSecurity Asset Management10.2%
JumpCloud1.7%
Other88.1%
Cyber Asset Attack Surface Management (CAASM)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
Nicki Møller - PeerSpot reviewer
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
Enables automation and quick access to necessary information
One of the significant challenges Qualys is discovery, which I know Microsoft excels at. I can't recall how well Qualys performs this function; it seems I might be missing some details. However, if there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present. Understanding what those assets are is crucial. With Qualys CyberSecurity Asset Management, it was very difficult to extract detections from the system. The features within Qualys are limited to what they have developed. Sometimes a complete overview is needed to push to a Power BI dashboard, Splunk, ServiceNow, or other platforms. The export process is incredibly challenging. We needed a developer to write a hundred-line Python script that would loop over certain assets due to export limitations. Qualys CyberSecurity Asset Management could improve its integration capabilities. While it generates substantial data, correlating it with other data sources can be challenging. The export process is difficult, and pre-built integrations with other tools could be enhanced for better process implementation.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
15%
Comms Service Provider
8%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What needs improvement with Qualys CyberSecurity Asset Management?
I think the one thing Qualys CyberSecurity Asset Management can do better is the package management and the updating process. Knowing that you can't update any of the packages until you've done the...
What is your primary use case for Qualys CyberSecurity Asset Management?
I primarily use it for a small, single-site, multi-source setup with multi-WAN inputs. I have a main fiber connection and a couple of failovers while managing different networks across different se...
 

Also Known As

Resmo
No data available
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Information Not Available
Find out what your peers are saying about JumpCloud vs. Qualys CyberSecurity Asset Management and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.