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JumpCloud vs NetFoundry Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Ranking in ZTNA as a Service
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
NetFoundry Platform
Ranking in ZTNA as a Service
23rd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Secure Access Service Edge (SASE) (26th)
 

Mindshare comparison

As of August 2026, in the ZTNA as a Service category, the mindshare of JumpCloud is 2.2%, up from 1.0% compared to the previous year. The mindshare of NetFoundry Platform is 1.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
JumpCloud2.2%
NetFoundry Platform1.9%
Other95.9%
ZTNA as a Service
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
DS
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Easy to set up, stable, and helpful for integrating the systems that require a fast and reliable connection
They can provide hardware for specific use cases because some of the NetFoundry solutions don't have the hardware. Currently, they're more into software, but some of the clients want a single brand instead of having multiple vendors. So, if they can offer hardware as well, it would be good. If they have a firewall capability, that would be good. Currently, because they don't have a firewall, we are required to put another layer of control on top of their solution. A built-in firewall would be quite good. Their technical support can be improved. There should be a better handover of a case from one support person to another.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"The product enables device management."
"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."
"The Network as a Service that they offer is most valuable."
"The most valuable feature of the solution is that it is in the cloud."
"The price is very reasonable compared to others and the cloud service is free."
"It is quite stable; we don't have a problem, and in terms of reliability, we haven't encountered or heard of any issues from our customers."
 

Cons

"For improvement, the tool should introduce more customization options."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"We initially had some issues with FileBot while locating users' keys; they were not immediately visible and customer support wasn't able to solve the problem."
"The sync speed between the JumpCloud instance and the agent could be improved."
"The solution could provide internet access control."
"If they have a firewall capability, that would be good. Currently, because they don't have a firewall, we are required to put another layer of control on top of their solution. A built-in firewall would be quite good."
 

Pricing and Cost Advice

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"The solution is pretty expensive."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I don't have the cost, but in terms of its management viability, it is acceptable for most of our clients. It seems quite fair."
"The price is very reasonable compared to others and the cloud service is free."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
17%
Financial Services Firm
16%
Construction Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
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Also Known As

Resmo
NetFoundry Edge Router
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
OSM Maritime Group, Klarrio, Alliance Technology Group
Find out what your peers are saying about JumpCloud vs. NetFoundry Platform and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.