JumpCloud vs Microsoft Entra ID Governance comparison

JumpCloud and Microsoft are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. JumpCloud is ranked #12 with an average rating of 8.4, while Microsoft is ranked #10 with an average rating of 7.6. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

JumpCloud and Microsoft Entra ID Governance compete in the IT management and identity management category. JumpCloud seems to have the upper hand in device management and integration capabilities, while Microsoft Entra ID Governance excels in identity lifecycle management and security.

Features: JumpCloud offers single sign-on, integration with Microsoft 365 and Google Workspace, and a focus on device management and security. Its platform supports policy management and script execution across devices. Microsoft Entra ID Governance features include access reviews, multi-factor authentication, and integration with Microsoft services. It supports privileged identity management and user behavior analytics, crucial for identity management.

Room for Improvement: JumpCloud could improve its MDM capabilities, expand SAML integration, and ensure better API consistency. Enhanced group sync with Office 365 and improved UI and support are needed. Microsoft Entra requires better granular security policy control, integration with third-party applications, and more intuitive workflow management. Scalability improvements and faster access review processes are also necessary.

Ease of Deployment and Customer Service: JumpCloud's deployment is primarily cloud-based, providing versatility but mixed reviews on customer service response time. Microsoft Entra ID Governance supports hybrid cloud deployment, appealing to those already using Microsoft products. Its customer service is generally good but varies in responsiveness.

Pricing and ROI: JumpCloud pricing is feature and user count-based, often viewed as cost-effective. It offers positive ROI due to reduced management costs and time savings in onboarding. Microsoft Entra ID Governance pricing favors existing Office 365 users, with predictable bulk licensing costs. While perceived as cost-effective, some find it expensive; it provides positive ROI with efficiency in identity management.

To learn more, read our detailed JumpCloud vs. Microsoft Entra ID Governance Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Governance

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Jason Givens

Lead Cloud Systems Architect at a computer software company with 5,001-10,000 employees

Access reviews and lifecycle policies have streamlined privileged account oversight and onboarding automation

I am not using the access review agent feature in Microsoft Entra ID Governance because that is in preview right now, and I do not know if that is available. My perception of Microsoft Entra ID Governance's ability to handle large volumes of users access and management tasks is good. There is a slight delay from creation of the actual access review to how long it takes to complete the actual review. For us, we are a large organization with over ten thousand employees. If we are doing a review on a larger group that has thousands of employees inside of it, it takes a while to actually complete, and then it becomes a headache for managers. If there were a way to condense that or decrease the amount of time it takes to do it, that would be better. We inspect thousands of people. Microsoft Entra ID Governance can be improved, and I actually have two tickets in with you now about improvements. I would have to dig it up because I do not know off the top of my head, but you can find it. We have two tickets that have been put in by the FastTrack team that I work with for identity governance. I think it was something about the ability to stop reviews early. When you create an access review now, and you put a time gate on it, say it is the end of this week, once the access review is finished, the managers went in there and finished the access review, you cannot finish it until the end of the week. That is a slight problem because we do not get a notification for people that are on the identity side that they have actually finished that, and I think there are two tickets in for that right now.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"It was a very easy product to install. It can be deployed very fast."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Content filtering is the most useful feature of iboss."

More iboss pros

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

More JumpCloud pros

"The most valuable feature of Microsoft Entra ID Governance is access reviews."

"It is compliant with our RVRT and CSV guidelines."

"The platform's most valuable feature is the single sign-on service."

"The solution is fully scalable, supporting everything from small companies to large enterprises."

"The features of Microsoft Entra ID Governance have benefited our organization because we have ServiceNow in our organization and we have been able to create integrations through Lifecycle Management to do onboarding and offboarding easier."

"Regarding Microsoft Entra ID Governance integration with Microsoft services, there is automated identity lifecycle management in the product."

"The solution gives me the capability to automatically move guest accounts from the tenant without any manual intervention."

"I am very happy with the solution."

More Microsoft Entra ID Governance pros

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Its pricing could be better."

"The reporting feature needs improvement."

"Sometimes, obviously, there are bugs."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"Lacks the ability to have various VPN applications."

"For improvement, the tool should introduce more customization options."

"JumpCloud can be improved in several areas."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."

"The visual tool and interface must be more fine-tuned."

"I would like to see some support for printers, especially network printers, through the application."

More JumpCloud cons

"If you want to conduct access review of database-based applications, then you cannot do that."

"Microsoft Entra ID Governance should improve its capability to manage identities and access from a single console."

"The solution lacks the feature to work well with third-party applications."

"Even though we have almost the full package, there are some bugs."

"The platform's configuration process needs improvement."

"There is a slight delay from creation of the actual access review to how long it takes to complete the actual review. For us, we are a large organization with over ten thousand employees... it takes a while to actually complete, and then it becomes a headache for managers."

"The product's workflow approval process needs improvement."

"Microsoft Entra ID Governance is relatively new, and some features require more development. For example, when creating user access review campaigns, we can't specify the time to send emails to reviewers—only the date."

More Microsoft Entra ID Governance cons

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The cost was around $5 per user per month."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

More JumpCloud pricing and cost advice

"The solution's pricing is not low but reasonable."

"While other products give the pricing for their application, Microsoft Entra ID Governance has a per-user-based license model."

"There are no additional costs besides the standard licensing fees."

"In the education sector where I work, the annual cost for my Google and Microsoft environments is approximately $35,000. This covers the needs of 3,400 students and 800 faculty and staff members."

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

Healthcare Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	9

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

See all answers

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

What do you like most about Microsoft Entra ID Governance?

The most valuable feature of Microsoft Entra ID Governance is access reviews.

See all answers

What needs improvement with Microsoft Entra ID Governance?

I am not using the access review agent feature in Microsoft Entra ID Governance because that is in preview right now,...

See all answers

What is your primary use case for Microsoft Entra ID Governance?

My main use cases for Microsoft Entra ID Governance are access reviews, but specifically Privileged Identity Manageme...

See all answers

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Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

JumpCloud

January 2026

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Buyer's Guide

Microsoft Entra ID Governance

January 2026

Download Microsoft Entra ID Governance product report

Also Known As

iBoss Cloud Platform

Resmo

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Microsoft Entra ID Governance empowers organizations with advanced identity management, security enforcement, and seamless access management across environments, offering robust multi-factor authentication and audit capabilities.

Microsoft Entra ID Governance provides comprehensive identity and security management through features like single sign-on and privileged identity management. It enhances user management with user behavior analytics, entitlement management, and access reviews while integrating on-premises solutions with cloud services like Office 365. By ensuring secure access and resource protection within Azure, organizations manage access, automate user access rules, and govern external identities effectively.

What features make Microsoft Entra ID Governance stand out?

Audit Trail Capabilities: Thorough tracking for security compliance.
Multi-Factor Authentication: Enhanced protection across platforms.
Single Sign-On: Efficient management across different systems.
Privileged Identity Management: Control just-in-time access with analytics.
Entitlement Management: Automate guest account management.

What benefits should users look for in reviews of Microsoft Entra ID Governance?

Enhanced Security: Strong authentication and auditing for secure environments.
Efficient User Management: Streamlined access processes through SSO.
Unified Identity Solutions: Integration with cloud and on-premises platforms.
Automated Access Rules: Reduced manual oversight with automation.

Financial services utilize Microsoft Entra ID Governance to protect sensitive data while automating user access rules and managing compliance. In education, it facilitates user account management and access provisioning for students and faculty, ensuring secure collaboration through Exchange and Teams.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Governance

December 2025

Free Report: JumpCloud vs. Microsoft Entra ID Governance

Find out what your peers are saying about JumpCloud vs. Microsoft Entra ID Governance and other solutions. Updated: December 2025.

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See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.

We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.