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JumpCloud vs LastPass Business comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (10th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
LastPass Business
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Single Sign-On (SSO) (10th), Enterprise Password Managers (6th), AIOps (6th)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
John Lewis - PeerSpot reviewer
Senior Software Engineer at EY
Centralized password vault has transformed access control and dramatically improved security
LastPass Business is a seamless password management tool. Now we use it across the company and it helps streamline the storage and retrieval of the myriad of passwords that we all encounter on the web these days, making it easy to share across accounts and help individuals get access to the passwords they need to do their jobs quickly and easily. It is a better alternative than having to remember passwords or write them down on Post-it notes, especially as most of our staff has transitioned to remote work. It solves most of our information technology and cybersecurity issues. LastPass Business does a good job of organizing passwords and making it easy to share some and not others. I have a personal and a company LastPass Business account, and it is seamless to shift between them. The website autofill integration is great and makes logging into sites a breeze. Autofill helps us log in seamlessly to various apps where we do not have to remember the password; it automatically autofills the password and we are able to log in, saving a lot of time. LastPass Business has a good structure to manage different departments' passwords and suggests strong passwords when setting up new accounts. It allows users to not have to remember the password since it is saved securely. It has a Vault that saves and stores organization-wide credentials. I love that because it is very secure and saves time from having to ask a coworker for their logging information. We are able to share that information and remotely collaborate easily. It has increased our security by 40 to 55 percent because LastPass Business has a Vault that saves and stores organization-wide credentials where it is very secure and easy to access. It saves time from having to ask a coworker for their logging information, takes the stress out of worrying about internet security and related threats, and helps make the onboarding and offboarding process easier for the HR and OPS teams with little concern for employees changing logins and little to no worry about data breaches and other security issues. Since we deployed it, we do not have to waste time logging into multiple apps in my organization. It makes it very easy for new hires to be able to log in to multiple apps within LastPass Business, saving a lot of time. LastPass Business is deployed in my organization as a Hybrid Cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Our primary use case for this product is DLP,"
"It was a very easy product to install. It can be deployed very fast."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Content filtering is the most useful feature of iboss."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault."
"The initial setup for this process is straightforward and extremely easy. It just works."
"The most significant impact is that LastPass Business has positively impacted my organization by dramatically increasing our security from 40% to 60% since we now have fewer data breaches and less concern about security."
"One feature that is really important to us is the ability to create secure notes."
"LastPass Business has positively impacted my organization by making it more secure for critical applications and providing better visibility into weak passwords in use by department users, although the admin portal needs some work."
"Since I started using LastPass Business, everything has been positive because I have seen an increase in data protection."
"Reduction in number of sensitive passwords stored insecurely on local systems."
"LastPass Business has positively impacted my organization by being an ideal tool for our company, giving us peace of mind with secure, easy-to-use password management for all our staff, significantly reducing security breaches and saving time by cutting password resets by forty-five to fifty percent."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Sometimes, obviously, there are bugs."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"They need more straightening of the SSO capabilities."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud can be improved in several areas."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."
"When a user loses their phone and forgets the password, they cannot be reset by an administrator. That is frustrating, and I would like the ability to silently pre-install."
"The random logouts are very frustrating."
"Our biggest issue over the years was around the stability of the LDAP sync to AD."
"LastPass Business has positively impacted my organization by making it more secure for critical applications and providing better visibility into weak passwords in use by department users, although the admin portal needs some work."
"Support answers quickly when enterprise customers call/write. Solutions are sometimes poor and un-reproducible."
"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost was around $5 per user per month."
"The solution is pretty expensive."
"If you import from sources like XML, keepass, CSV files be sure to clean the import files, this reduces the adjustments in the slow tool itself."
"It would be nice to do a quarterly true-up process with them versus having to buy 50 licenses at a time when we realize we're out, then we have to buy more. So far, they have been nice about letting us exceed our allotment and just letting us true-up on our own, but a more robust quarterly true-up process would be good."
"The subscription model is rated at a fair price."
"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."
"In terms of pricing, my feeling is that they are all roughly the same. LastPass is in line with its competitors, plus or minute a dollar or two per month."
"I have been involved with many password managers. Passportal, Secret Server, CyberArk, and BeyondTrust. I chose LastPass for our organization because of the pricing. The organization didn't want to implement something really expensive. LastPass, for what it's offering, for the price that it's offering the service, is unbeatable."
"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."
"LastPass was cheap as chips. It was very cheap, hence one of the reasons we went with it. If you're a small organization and you're after something that'll do 90% of your requirements, it's very good. Licensing and all that was really cheap and simple to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Comms Service Provider
18%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Manufacturing Company
12%
University
9%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business8
Large Enterprise17
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your experience regarding pricing and costs for LastPass Enterprise?
My experience with pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
What needs improvement with LastPass Enterprise?
LastPass Business can be improved by making the user log section much clearer and having more accurate options. An im...
What is your primary use case for LastPass Enterprise?
My main use case for LastPass Business is that it is being used across the whole organization, helping us by unifying...
 

Also Known As

iBoss Cloud Platform
Resmo
LastPass Enterprise, Lastpasss Teams
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about JumpCloud vs. LastPass Business and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.