We performed a comparison between JSCAPE by Redwood and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Triggers are also something that is useful as they automate the use of boilerplate code."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"The user-friendly interface has made it easy for fresh users to adopt it."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"It is easy to transfer large sets of files."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"It is a reliable and easy-to-operate platform for secure file transfers."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution can be used remotely; it's easy to upload and share files."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"Providing initial guidance would help new users to understand the UI."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"Setup is time-consuming."
"Database crashing was seen whenever there was an overload."
"The initial setup is time-consuming; it could use a video tutorial."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"The price is too high and the product line is too complex."
"The user interface is something that has to be worked on."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"File location could be improved."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
JSCAPE by Redwood is ranked 9th in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. JSCAPE by Redwood is rated 9.0, while Kiteworks is rated 8.8. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, Fortra's Globalscape Managed File Transfer and ActiveBatch by Redwood, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and ownCloud. See our JSCAPE by Redwood vs. Kiteworks report.
See our list of best Managed File Transfer (MFT) vendors.
We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
