We performed a comparison between Control-M and JSCAPE by Redwood based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs."
"Most valuable feature would be the ability to detect and notify when a process has not completed successfully."
"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."
"You can let users access the system and manage jobs: self-service."
"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."
"Our data transfers have improved using Control-M processes, e.g., our monthly batches. When we used to do things manually, like copying files and reports, we used to take three to four days to complete a batch. However, with the automated file transfers and report sharing, we have been able to complete a batch within two and a half days and our reports are on time to users. So, 30% to 40% of the execution time has been saved."
"Control-M has improved application reliability and the SLAs in our company by quite a bit. You can see if problems are coming. If we have an SLA in a couple of hours, we know well before that couple hours if processing is behind, and it allows us to take some preventative action."
"Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"We can send the data quickly and securely."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
"It is platform-independent and can flawlessly work on any operating system using the latest security standards."
"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"With earlier versions, the support was not accurate or delivered in a timely manner. What would happen is that I would be in production mode and I would have an issue and would want to get someone on a call to see what was happening. But they would always say, “Hey, provide the log first and then we'll review and we'll get back to you." I feel that when a customer asks about a production issue, they should jump onto the call to see what is going on, and then collect the logs."
"A smartphone interface would be welcome."
"But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded."
"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."
"Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. In terms of new features, they can include new technologies. It can have API integration."
"Reporting in Control-M could use improvement."
"Right now, Control-M is the leader in EMA analysis, which is similar to Gartner. However, clients want to invest in a strong technology, and therefore this product needs to keep up with the high expectations set for it."
"I would like to see more auditing capabilities. Right now, it has the basics and I've been trying to set those up to work with what our auditors are looking for."
"Setup is time-consuming."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The product's pricing needs improvement."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
Control-M is ranked 2nd in Managed File Transfer (MFT) with 110 reviews while JSCAPE by Redwood is ranked 9th in Managed File Transfer (MFT) with 21 reviews. Control-M is rated 8.8, while JSCAPE by Redwood is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Fortra's Globalscape Managed File Transfer, Kiteworks and ActiveBatch by Redwood. See our Control-M vs. JSCAPE by Redwood report.
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