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JSCAPE by Redwood vs MOVEit vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Managed File Transfer (MFT) category, the mindshare of JSCAPE by Redwood is 4.5%, up from 2.2% compared to the previous year. The mindshare of MOVEit is 9.4%, down from 9.7% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 6.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
MOVEit9.4%
Sterling Commerce Connect:Direct6.9%
JSCAPE by Redwood4.5%
Other79.2%
Managed File Transfer (MFT)
 

Featured Reviews

Shubham Bharti - PeerSpot reviewer
Versatile, streamlines the entire file transfer procedure, and offers good support
It might provide a more sophisticated and user-friendly experience, encouraging smoother interactions and facilitating simpler navigation for users using the application. The user interface (UI) could be improved. The absence of an extensive collection of ample training videos and comprehensive documentation within the current framework represents a missed opportunity. It could have greatly benefited new users, as such resources could have provided invaluable guidance, insights, and step-by-step instructions, ultimately aiding in the swift acclimatization to the software's functionalities and subsequently fostering a more intuitive and less daunting onboarding process for individuals who are just beginning to explore and engage with the software's capabilities.
Kiran Raju L - PeerSpot reviewer
User adaptability impresses with room for enhanced reporting features
The solution lacks a flow view wherein you will not be able to see the integrated jobs in a flow diagram view. This becomes trickier to understand which flow is failing unless you were part of the design team. Reporting for MOVEit needs a lot more work. For example, if I have to pull a task report for a specific requirement such as its history and task attributes, the report doesn't come in a CSV format, which is consumable. It always comes in a scripted format. When you have to show the report to management, they don't understand the scripted format. They need everything in Excel. The reporting feature needs to work on having it in an Excel format. It has been pretty stable, but we were hit by malicious malware attacks in the last two years more comparatively. Depending upon the type of license that is owned and the support with the license, it is up to par with other leading marketing tools.
Caio Nascimento - PeerSpot reviewer
Transform encrypted files with enhanced flexibility and very robust
The package that IBM delivers does not come with many premade tools or templates. This means we have to create a lot of things by ourselves, which requires more work. We have a team of four to five people just to develop map-based programs. Additionally, the initial setup could be simpler and better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"The user interface feels easy to use."
"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The user-friendly interface has made it easy for fresh users to adopt it."
"The tool can transfer files of any size and type without any issue."
"Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"The log findings and troubleshooting on MOVEit are pretty easy. When you go to the logs, it clearly tells you what time a transfer happened, what time it failed, what is the source path, what is the destination path, and what is the failure reason. It's pretty straightforward."
"I admire its ability to transfer really large files. One of the files that we transferred was 70 gigs. We didn't try anything larger than that, but so far, whenever somebody came to us to process a really large file, we were able to do it successfully. It can handle large files. That is one thing that I like about Automation."
"The product, MOVEit, is user friendly for anybody who is starting new in scheduling rather than working with other tools, and being on a Windows machine makes your life easier."
"The renaming and timestamp features are great."
"MOVEit's best features were the number of options available, like folder creation, and user-friendliness."
"The most valuable feature of MOVEit is that it is the easiest tool to transfer files from point A to point B."
"The product, MOVEit, is user friendly for anybody who is starting new in scheduling rather than working with other tools."
"The most valuable feature of MOVEit is that it is the easiest tool to transfer files from point A to point B."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The solution's file transfer speed is quite high."
"Security is the most valuable feature of this product."
"Automation is the most valuable feature."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
 

Cons

"The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations."
"The user interface is something that has to be worked on."
"The initial setup is time-consuming; it could use a video tutorial."
"Providing initial guidance would help new users to understand the UI."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"Setup is time-consuming."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"It takes some time to learn and understand how the solution functions."
"In future releases, MOVEit could add support for some additional protocols. For example, I don't think they supported the SFTP or FTPS protocols at the time."
"MOVEit could be improved with some minor updates; the user interface could be more intuitive, and there could be more customization freedom and flexibility."
"The product must improve its security features."
"MOVEit could be improved with some minor updates; the user interface could be more intuitive, and there could be more customization freedom and flexibility."
"Something that I would like to see is better upgrade support. We had looked at getting help with an upgrade, and to do it after hours, it was going to be $6,000. It only takes 15 minutes to do. It'd be nice if the after-hour support was a little more reasonable."
"We have had some challenges. Earlier when we were setting it up, a component called gateway, which runs in the DMV, was not working as expected. It was going down very often. That means most of our vendors were not able to connect using SFTP because that service was down. We had to put in a lot of monitoring to make sure if that goes down, there is some visibility instantaneously so that our system admins can go and do a restart."
"The DR solution (DR recoveries) needs to be enhanced."
"Sometimes we face issues and can't figure out the cause of failures."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The initial setup could be simpler and better."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
"The user interface needs to be improved."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Technical support is the number one concern."
 

Pricing and Cost Advice

"The software is expensive compared to other vendors."
"I haven't really priced out many other products like this, but I feel it's reasonable. Their upgrade support after hours was going to be $6,000. I just made the decision to wing it and just do it during business hours and call support if there was a problem."
"When compared to other products I've used, I believe MoveIt is worth the money someone might pay to use it."
"Technical support is only available with a paid license."
"It's cost-effective."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"Annual licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Educational Organization
7%
Retailer
7%
Financial Services Firm
18%
Insurance Company
10%
Manufacturing Company
9%
Healthcare Company
8%
Financial Services Firm
36%
Computer Software Company
7%
Manufacturing Company
7%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise35
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise15
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamp...
What do you like most about MOVEit?
The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces an...
What needs improvement with MOVEit?
In my opinion, MOVEit could be improved with some minor updates; the user interface could be more intuitive, and ther...
What is your primary use case for MOVEit?
Currently, I am working on MOVEit Transfer and MOVEit Automation. In terms of development, I'm working on creating ta...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. Whil...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

No data available
Ipswitch File Transfer, Ipswitch Managed File Transfer
No data available
 

Overview

 

Sample Customers

BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Cambridgeshire County Council, Capita Document & Information Services, Enterasys, City of Guelph, Hermes
HZMO, Bank of Communications
Find out what your peers are saying about Fortra, IBM, Progress Software and others in Managed File Transfer (MFT). Updated: October 2025.
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