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Jamf Connect vs Sprout Social comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Connect
Ranking in AI Customer Experience Personalization
13th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
ZTNA as a Service (11th)
Sprout Social
Ranking in AI Customer Experience Personalization
25th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
Social CRM (4th), Social Media Management Solutions (4th), Social Media Analytics Software (2nd), AI Content Creation (7th)
 

Mindshare comparison

As of May 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf Connect is 0.9%. The mindshare of Sprout Social is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Jamf Connect0.9%
Sprout Social0.5%
Other98.6%
AI Customer Experience Personalization
 

Featured Reviews

Robert Ojok - PeerSpot reviewer
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer with 10,001+ employees
Unified sign-on has simplified password management and now secures our mobile workforce
The ability to have a single password for the local device and the same password for the IDP is part of our security requirements. Jamf Connect integrates with multi-factor authentication from any IDP and facilitates initial device enrollment. It ensures that when a new user sets up the device, they sign in with their IDP username and password, which then creates the profile on the device. Furthermore, Jamf Connect is now integrated into Jamf Self Service Plus, providing a single dashboard for user password management and allowing users to sync and change their passwords. Additionally, Jamf Connect enhances security by offering two-factor authentication and permitting users to manage or seek help through support features directly within the app.
Andriana Sophos - PeerSpot reviewer
Financial Analyst at Honeywell
Centralized social monitoring has unified our branding and drives data-driven engagement decisions
The best features Sprout Social offers include the compose tool for social posts, reporting and analytics, and content management.What I appreciate most about the compose tool and the reporting and analytics features is that it helps to track engagements and other analytics and track social campaigns so that we are able to make data-driven decisions easily. I would add that social listening and explaining the spikes and the drops, a friendly user interface and easy to understand, great customer care integration, and statistics for organic social are also important features. Sprout Social has positively impacted my organization by saving time and increasing engagement. We have definitely streamlined our output and allowed us to access metrics, content performance, and engagement all within a few clicks, which improved our productivity in my organization by 20%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"Jamf Connect is very simple for us to use, and it is oriented towards productivity."
"Jamf Connect is a pretty simple and straightforward tool overall."
"Jamf Connect has quite a nice interface, and the password synchronization and SSO elements are particularly good."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"One of the biggest advantages of Sprout Social is its user-friendly dashboard and clear visual reports, which make it easy to interpret data and present insights to clients."
"Sprout Social has saved us a lot of time, provided the convenience of a single login to multiple socials, and requires less time for training, making it very easy to use and start using it."
"Sprout Social is the best; it is very good, actually, because I have used Intercom and Zendesk, but when I look at the different software I have used as a customer service agent, I would go for Sprout Social as it is more complete and easy to navigate."
"In my experience, the best features Sprout Social offers are the ability to manage multiple campaigns."
 

Cons

"However, there is a concern about pricing because Jamf Connect is a separate application that requires additional payment."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution's UI could be more user-friendly for the setup process."
"The solution’s technical support is bad and should be improved."
"One area of Jamf Connect that I think could be improved is the recent merger with Self Service Plus, which is a solution we did not want."
"Jamf's support could be improved."
"The solution needs to improve its licensing."
"User training has room for improvement. This improvement would benefit from more documentation, and I would appreciate seeing more automation pieces as well."
"Sprout Social can be improved because the user experience of having hundreds of channels to navigate can be quite fiddly, especially when trying to bulk post."
"If you do not already have existing solutions and you are using the platform to help schedule out marketing campaigns, it will not be that helpful."
"As of now, I have been using Sprout Social for almost two years, but there are some glitches in the back-end; sometimes the posts are not integrated or do not come with the proper details, proper dates, or proper content."
 

Pricing and Cost Advice

"The pricing is good."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The solution's price is reasonable."
"It's relatively inexpensive."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"The pricing is definitely on the higher side."
"I rate the cost as three out of ten, with ten being the highest."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Healthcare Company
7%
Construction Company
6%
Financial Services Firm
23%
Construction Company
9%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What needs improvement with Jamf Connect?
I see a potential area of improvement for Jamf Connect from the commercial side, not from the technical side, because technically we do not have any issues. It is majorly the pricing. For the India...
What is your primary use case for Jamf Connect?
I am using Jamf Connect majorly for password synchronization. The idea behind Jamf Connect is to synchronize passwords between user accounts residing in my directory. This use case helps us to rece...
What is your experience regarding pricing and costs for Sprout Social?
My experience with pricing, setup cost, and licensing is that Sprout Social delivers good value for the price, making it very cost-effective.
What needs improvement with Sprout Social?
The scheduling feature became less handy for me due to the enhancement of the social media platforms themselves. One limitation I have experienced with the features is that I cannot make custom mes...
What is your primary use case for Sprout Social?
My main use case for Sprout Social is scheduling out the calendar, social media campaigns, and then I use it for tagging those campaigns and reporting those metrics to funders. I use the tagging an...
 

Also Known As

Wandera, Wandera Private Access
No data available
 

Overview

 

Sample Customers

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Find out what your peers are saying about Jamf Connect vs. Sprout Social and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.