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Jama Connect vs Jira vs Planview AgilePlace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.0%, up from 2.5% compared to the previous year. The mindshare of Jira is 17.7%, down from 23.8% compared to the previous year. The mindshare of Planview AgilePlace is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Jama Connect4.0%
Planview AgilePlace1.7%
Other76.6%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
NS
Gives us visibility into projects and enables users to leave comments on different projects
We use the submit feedback button pretty often. I encourage the teams to use that if they see anything that could be improved. But we've been really happy with how fast LeanKit improves. The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane. They requested that there'd be some sort of timer function on each one of the tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the user-friendly interface."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"Jama Connect is a good tool for the entire software development cycle."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"The most valuable feature of the solution is the ease of replication of tickets."
"I have found the tracking, project and task management most valuable in this solution."
"The most valuable features of this solution are workflow and reporting."
"Jira provides substantial analytical aspects, especially in defect categorization and routing."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
"The most valuable feature of Jira is the integration with all the different Atlassian tools. They all integrate very easily."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible."
"People found the ability to set up different lanes and the ability to see where they're within the progress most valuable. They can use different colored cards or sticky notes, and then they can separate out which cards belong to a department or the initiative they're working on. They can filter who's working on it, and I've got good feedback about that."
"Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple."
"My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there."
"We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished."
"Adoption across stakeholders and visibility have been the biggest success for us with LeanKit."
"LeanKit is amazing when it comes to getting answers about a given card's status. That's one of the biggest takeaways that we've had. The status is right there on the board. Everybody can see it. You just click on it and it gives you everything that you need to know, especially the comments feature because it gives us a timeline of updates. We use that a lot where we write a comment on the card and then we can see and track progress as we move it across the board."
"The transparency that it brings is valuable. I like to look at things from all angles, and sometimes, flip chart paper on a wall and sticky notes are better than something on a screen, but the way they've made it accessible from all points for anyone within an organization is great. As a project management guy, sometimes, you have to force people into new environments where they have to see what you're talking about. Any screen is a barrier, and people got to get into the screen. How do you know they do? You don't necessarily know, but you are getting around that barrier with a countermeasure of making it accessible to as many as possible. So, everyone can jump in there and see everything. It is fully transparent, and I like that. This is one thing that helps."
 

Cons

"The initial setup could be better, it's complicated."
"There are delays sometimes from the Jama Connect team in resolving issues."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"The solution is expensive."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy."
"Out-of-the-box reporting is limited. It would be helpful if more customisation was possible."
"It should be connected to ServiceNow."
"It should have Behavior Driven Development (BDD). There should be an option to add macros to help with that. A lot of people are using it now, and it would be nice if there was a way in there to be able to generate the BDD of commands whenever you're creating a story."
"It would be ideal if Jira had future functionalities to integrate more easily with various aspects of code reviews."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"The solution could be more user-friendly."
"There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there."
"The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane."
"It is a pretty good product. It is really hard to think of things that I'd want to be improved. Sometimes, we use it for project management lessons learned. So, we have three columns, such as Could be Improved, Keep Doing, and Works Really Well. It would be helpful if there was a template set up for something like that because we code different cards based on the category. For example, if something belongs to the Could be Improved category, we may have those cards as yellow, but then I have to change the color of them and put a header. It is not as smooth, but it still works fine. To be honest, I don't have a lot of complaints about it."
"Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards."
"They have a feature called Instant Coffee. It was in the beta phase. They released it from beta, and now, it is a legit thing. We were in the pilot here. I liked the idea of Instant Coffee, and I like how it is integrated, to some degree, with LeanKit, but I have two big rocks to throw at them on this. The first one is that Instant Coffee does not save your work very well in terms of saving it in formats that you can then go back and edit as Visio would. It leads to the next point, which is, we're not really clear on what they're trying to do with Instant Coffee. I feel that they're trying not to reinvent Visio, Miro, and other software programs out there that do mapping, visual diagrams, etc. Miro is fantastic in that regard. I gather they're not trying to reinvent Miro, but it sure would be nice if it had more aspects of Miro in it, such as being able to draw arrows and write on them on the top."
"The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there."
"There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark."
"I do not know what it can do in the area of scrum. Maybe it has that functionality. I have never tried to set it up. You think of LeanKit from the perspective of Kanban. I don't know if there is a template for scrum, a scaled agile framework, or any of those scaling frameworks."
"We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing."
 

Pricing and Cost Advice

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"The cost seems very competitive with other offerings."
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"There are no additional costs to the standard licensing."
"We are on an annual license and could be less expensive."
"The price of the solution could be lower."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."
"I am not sure about the pricing, but I know its licensing is on a yearly basis."
"In general, Planview's cost structure is reasonable. You get quite a lot of functionality for the license cost that you get."
"As far as I understand, it is not an expensive application."
"I don't believe there are any costs in addition to the standard licensing fees."
"I don't know what it would be on its own. It was basically included with what we were already paying or using. So, it was a no-brainer. It wasn't like we had to sell the company on making a purchase or anything like that. There weren't any costs that came in after implementing it."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Government
7%
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
18%
Manufacturing Company
13%
Insurance Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. T...
What needs improvement with Jama Connect?
The text and diagram handling in Jama Connect could be improved. The formatting is quite tricky, and diagrams don't i...
What is your primary use case for Jama Connect?
My main use cases for Jama Connect involve managing our requirements through to test and validation. This includes re...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
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Also Known As

No data available
Jira Software
Planview LeanKit, LeanKit
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
REA Group, Thompson Reuters
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: September 2025.
867,497 professionals have used our research since 2012.