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Ivanti Autonomous Endpoint Management vs Microsoft 365 Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Ivanti Autonomous Endpoint Management enhances efficiency with automation, reducing manual effort, manpower needs, and IT ticket numbers.
Sentiment score
6.6
Organizations benefit from Microsoft 365 Business through cost savings, improved scalability, security, flexibility, and enhanced collaboration, especially with remote work.
The number of tickets for our IT team has drastically reduced, which saves time, increases productivity, and allows the IT team to focus on essential tasks rather than minor issues with employee devices.
Pre Sales Engineer at a tech services company with 201-500 employees
We can remove or add licenses according to business requirements, and it is all controlled within the application.
Manager, Information Technology Support at FEFundInfo
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Lead Consultant at a outsourcing company with 1,001-5,000 employees
It also provides good security and the ability for normal users to create simple applications without needing developers.
Project Manager at Protonmail
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
Manager at Cyvogenix
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
Data Engineer at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.0
Ivanti's support is praised for professionalism and ticket management but criticized for delays, generic responses, and integration issues.
Sentiment score
4.4
Microsoft 365 Business support receives mixed reviews due to varying response times and effectiveness across regions and licensing.
From a support perspective, they are fantastic, usually very good at getting back to us in a timely manner.
Senior Network Engineer at The National Institutes of Health
I am concerned about consistently needing to call support for installing brand new solutions.
CEO at a tech services company with 1-10 employees
They are responsive, stick to time, and are enthusiastic about helping.
IT Administrator at FPT Software Strategic Unit no 17
It would be beneficial if Microsoft had more expert customer support staff.
Project Manager at Protonmail
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
ICT Manager at Calzavara S.p.A
Microsoft customer support for Microsoft 365 Business is very useful.
Data Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
Ivanti Autonomous Endpoint Management efficiently manages large enterprises but may benefit from better third-party integration and automation improvements.
Sentiment score
7.5
Microsoft 365 Business offers scalable cloud solutions, enabling easy expansion for organizations of any size, though costs may increase.
Transitioning from low to high capacity in seconds.
Engineering Lead at a tech vendor with 10,001+ employees
I would rate the scalability as nine out of ten.
IT System Specialist at Conseil de l Europe
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
Solutions Architect at M.Tech
Microsoft 365 Business is widely used by all organizations.
Tech Engine Specialist at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Ivanti Autonomous Endpoint Management is stable and dependable, with high ratings despite occasional connectivity and functionality challenges.
Sentiment score
7.9
Microsoft 365 Business is generally stable and reliable, despite occasional lags and connectivity or setup issues impacting user experience.
We have not seen any downtime.
Principal Consultant at a tech vendor with 10,001+ employees
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
Technical Account Manager at a computer software company with 11-50 employees
It delivers very good UEM capabilities.
Director at a tech vendor with 501-1,000 employees
The stability of Microsoft 365 Business is rated nine out of ten.
Project Manager at Protonmail
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
Managing Director at NaMax Limited
It works properly, and I have never needed to contact support.
IT Manager at R K Khanna and Associates
 

Room For Improvement

Ivanti needs better visibility, UI, AI integration, navigation, support, reporting, performance, and tool integration for enhanced endpoint management.
Microsoft 365 users seek improved communication, integration, and usability with enhanced security, reduced costs, and refined support features.
It would be helpful if the documentation could easily help us fix bugs on our own.
IT Administrator at FPT Software Strategic Unit no 17
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
Engineering Lead at a tech vendor with 10,001+ employees
In Cherwell, we receive an overall average rating based on the tickets worked on, which I find missing in Ivanti Autonomous Endpoint Management.
System Engineer at a tech vendor with 10,001+ employees
Providing Power BI for a lower package, such as e3, would be beneficial.
Project Manager at Protonmail
Microsoft has very poor security, and Defender is ineffective.
Managing Director at NaMax Limited
The comprehensive nature of the solution justifies the cost.
ICT Manager at Calzavara S.p.A
 

Setup Cost

Ivanti Autonomous Endpoint Management's pricing is moderate to high, varying by endpoints, licensing models, and organizational needs.
Microsoft 365 Business pricing is seen as reasonable yet complex, with calls for simpler licensing and more affordability options.
This is not a cheap solution.
CEO at a tech services company with 1-10 employees
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
Technical Account Manager at a computer software company with 11-50 employees
Pricing, setup cost, and licensing are on the high side.
Pre Sales Engineer at a tech services company with 201-500 employees
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
Managing Director at NaMax Limited
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
ICT Manager at Calzavara S.p.A
It could be more affordable.
Project Manager at Protonmail
 

Valuable Features

Ivanti Autonomous Endpoint Management enhances security and efficiency with robust features, automation, and comprehensive asset and vulnerability insights.
Microsoft 365 Business excels in collaboration, integration, security, flexibility, and intuitive multi-device access, boosting productivity and performance.
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
IT System Specialist at Conseil de l Europe
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
Technical Account Manager at a computer software company with 11-50 employees
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
Soc Analyst 11 at a tech services company with 11-50 employees
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
asc at a educational organization with 51-200 employees
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Owner at Nexus Auto system
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.
Manager at Cyvogenix
 

Categories and Ranking

Ivanti Autonomous Endpoint ...
Ranking in Mobile Device Management (MDM)
5th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
50
Ranking in other categories
IT Asset Management (4th), Vulnerability Management (13th), Enterprise Mobility Management (EMM) (2nd), Mobile Threat Defense (4th), Patch Management (3rd), Attack Surface Management (ASM) (15th), Unified Endpoint Management (UEM) (4th), Application Security Posture Management (ASPM) (8th), Autonomous Endpoint Management (1st)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
1st
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Content Collaboration Platforms (6th)
 

Featured Reviews

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Automated onboarding has saved hundreds of hours and now standardizes device security globally
In terms of how Ivanti Neurons for UEM can be improved, I think there's potential for automation of some repetitive tasks. The device provisioning process has already become very close to zero-touch, but the patch deployment is still scheduled and policy-driven. As a result, I believe we can reduce endpoint administration further. I also think the number of integrations and the scalability of the tool can be improved, along with customer service, as we've encountered some issues in certain countries. Regarding the needed improvements, particularly concerning integrations or customer service challenges, we have had problems with integration with some third-party tools requiring additional configuration and testing. Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates. The accuracy and reliability of output from Ivanti's AI can be improved. We notice that the AI-driven insights are useful, but there are anomalies and some false positives. Since we are still in a validation period, I cannot provide a definitive mark, but I believe that accuracy should be enhanced, especially for more complex and environment-specific issues where human intervention is still needed.
Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
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Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
18%
Outsourcing Company
14%
Marketing Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise33
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
 

Questions from the Community

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?
My experience with pricing, setup cost, and licensing for Ivanti Autonomous Endpoint Management has been pretty easy and straightforward. We have excellent service from our sales rep and also have ...
What needs improvement with Ivanti Neurons for UEM?
There are many features that can be integrated with Ivanti Autonomous Endpoint Management. The event log viewer can be made significantly better so that we can export logs, view them properly, and ...
What is your primary use case for Ivanti Neurons for UEM?
Our main use case for Ivanti Autonomous Endpoint Management is to perform Windows patching and third-party application patching to set up an automated schedule so that all the endpoints are updated...
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
 

Also Known As

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Frontier Airlines
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Ivanti Autonomous Endpoint Management vs. Microsoft 365 Business and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.