

Microsoft 365 Business and Ivanti Autonomous Endpoint Management compete in the collaboration and IT management category. Microsoft 365 Business appears to have the upper hand with its comprehensive suite of productivity tools enhancing productivity and collaboration.
Features: Microsoft 365 Business enhances productivity with tools like Teams, SharePoint, OneDrive, and Power BI, supporting real-time collaboration, data analysis, and automation. Ivanti excels in automation and device management, offering comprehensive endpoint visibility and AI-driven automation for effective IT management.
Room for Improvement: Microsoft 365 Business faces challenges with update communication, integration capabilities, and complex setup, along with pricing and security concerns. Ivanti needs an intuitive interface, streamlined workflows, and improved integrations, with noted complexity for new users.
Ease of Deployment and Customer Service: Microsoft 365 Business provides flexible deployment but has mixed customer support feedback, often requiring internal resources. Ivanti, mainly used in private clouds and on-premises, is praised for skilled support but has a steep learning curve.
Pricing and ROI: Microsoft 365 Business offers tiered pricing with strong ROI, although seen as expensive with a need for cost-effective scaling options. Ivanti positions itself at a moderate to high price range with stable pricing and strong ROI, especially for remote work infrastructures.
We can remove or add licenses according to business requirements, and it is all controlled within the application.
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Tasks such as patching, software deployment, and troubleshooting that earlier took hours are now done in minutes.
It also provides good security and the ability for normal users to create simple applications without needing developers.
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
I am concerned about consistently needing to call support for installing brand new solutions.
They are responsive, stick to time, and are enthusiastic about helping.
Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates.
It would be beneficial if Microsoft had more expert customer support staff.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
Microsoft customer support for Microsoft 365 Business is very useful.
Transitioning from low to high capacity in seconds.
I would rate the scalability as nine out of ten.
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
Microsoft 365 Business is widely used by all organizations.
We have not seen any downtime.
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
It delivers very good UEM capabilities.
The stability of Microsoft 365 Business is rated nine out of ten.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
It would be helpful if the documentation could easily help us fix bugs on our own.
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
The test team or the testing procedures are flawed because they release new versions with numerous basic issues.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
This is not a cheap solution.
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
My experience with pricing, setup costs, and licensing is that it is quite high.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 10 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 115 |
| Midsize Enterprise | 44 |
| Large Enterprise | 104 |
Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.
Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.
What are the most important features?In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
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